Cherwell Software Employee Reviews | Comparably
Cherwell Software Empresa Reclamada
Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units. leer más
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Cherwell Software Employee Reviews

Out of 1149 Cherwell Software employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Cherwell Software improve their work culture. The IT team, with 100% positive reviews, reports the best experience at Cherwell Software compared to all other departments at the company. The Producto team offered the most constructive feedback, with 19% of that department's reviews constructive in nature.

¿Qué es lo que más te gusta del equipo de liderazgo?

Leadership Reviews

They are always open to feedback and input.

Revisión Review del Departamento de HR · Publicado hace 6 años

We have an amazing leadership team! Great blend of experiences and they work very well together.

Revisión Review del Departamento de HR · Publicado hace 6 años

Culture is good and leans to the side of carrot rather than stick which was the previous leadership way.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Pretty open and transparent. Have a clear direction for the company.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

open door policy, flexible, understanding, intelligent, thoughtful, and humble.

Revisión Review del Departamento de Ejecutivo · Publicado hace 6 años

¿En qué necesita mejorar el equipo de liderazgo?

Leadership Reviews

'make work flow' is a joke - the integrations and internal processes are inefficient and difficult to navigate. Development needs to be held accountable to resolve bugs and create software customers actually want to use.

Revisión Review del Departamento de Producto · Publicado hace 6 años

Communication, Honesty, Transparency and helping teams achieve goals together.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años

Stop the extreme micro-management and debilitating dis-empowerment in Finance.

Revisión Review del Departamento de Finanzas · Publicado hace 6 años

Knowing who their employees are, knowing the strengths of their employees, using the skills and experience of their employees. We're not here to be worker bees working on assigned tasks, we're here to be involved and help and leaders need to know who they are leading for that to take place.

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

Finding a clear direction and maintaining it for a length of time. The leadership team membership has seemed like a revolving door for some years now. One thing that might be benefial is finding new leadership team members that will actually stay at the company.

Revisión Review del Departamento de Ingienería · Publicado hace 6 años

¿Cuál es la mejor parte de su paquete de compensación?

Compensation Reviews

unlimited PTO and 401K match

Revisión Review del Departamento de HR · Publicado hace 6 años

The Unlimited PTO plan is a great add!

Revisión Review del Departamento de HR · Publicado hace 6 años

I dont feel this question is relevant as the compensation package is non-negotiable!

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Generous base salary and no caps on commission, plus a 4% 401k match after your first year

Revisión Review del Departamento de Ventas · Publicado hace 6 años

The Commission Plan is fair

Revisión Review del Departamento de Ventas · Publicado hace 6 años

¿Por qué te sientes infravalorado y qué te haría sentir mejor con respecto a tu compensación?

Compensation Reviews

compensation is not in line with competitors or market rates. Cherwell pays substantially less than the competition.

Revisión Review del Departamento de Ejecutivo · Publicado hace 6 años

salary and benefits are not comparable with the market. I know I could earn more at other comparable companies. But the vision, people and culture play a part inthe overall happiness and love for the company.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

The insurance benefits are more expensive than other places I've worked. The compensation feels low especially with the amount of pressure to grow the business.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

Closer to the national average for position

Revisión Review del Departamento de Administración · Publicado hace 6 años

I am paid significantly less than most of my team, despite being one of the top performers. Its completely demoralizing to know that I am valued significantly less than those doing far less work.

Revisión Review del Departamento de Producto · Publicado hace 6 años

¿Cuáles son algunas de las mejores cosas de tu equipo?

Team Reviews

Collaboration - We have a lot to do but we all jump in to get things done.

Revisión Review del Departamento de HR · Publicado hace 6 años

As we've had some much growth over the past few years we have worked to be a "melting pot" of experiences. As such, we've grown into a very collaborative culture where we take advantage of having diverse work experiences and different strengths.

Revisión Review del Departamento de HR · Publicado hace 6 años

Attitude and professionalism. Proud to have such a great team.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

our team respects each other and helps each other to do their very best on a daily basis.

Revisión Review del Departamento de Ejecutivo · Publicado hace 6 años

We have genuinely good people at this company who are willing to pitch in and help with escalations or difficult situations.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

¿Qué necesitan mejorar sus compañeros de trabajo y cómo podrían trabajar mejor juntos?

Team Reviews

Some coworkers are lazy or don't get the big picture. A few are still stuck in the past.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

my coworkers generally try, but management could be doing much more to guide lower performers and create team building opportunities.

Revisión Review del Departamento de Producto · Publicado hace 6 años

Teams would work together better if managers were available. Having teams in Colorado Springs who see their managers very rarely and managers who do not observe their teams seems to be contributing to a downslide.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años

I wish they were more concerned about honesty and integrity.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

They need to have professionalism, a can-do attitude, Focus on delivering quality and not "clock-in, clock-out". The general approach is "I did what was asked of me, and no more". We are here for our customers but it feels like it is more about politics and process.

Revisión Review del Departamento de Ingienería · Publicado hace 6 años

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

Environment Reviews

Open communication - we keep connected with Virtual Breakrooms that provide updates (and some fun) and "Coffee talk with our CEO" on a monthly basis.

Revisión Review del Departamento de HR · Publicado hace 6 años

I most enjoy that all our leaders are readily available. Our CEO truly has an "open door policy" - literally --- when his door is open (which is very frequent) employees are encouraged to drop by and talk.

Revisión Review del Departamento de HR · Publicado hace 6 años

The people and the ambition.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Focus on doing the right thing.

Revisión Review del Departamento de Ejecutivo · Publicado hace 6 años

Flexible work schedule as long as you get your job done and kind hearted people who are great to work with.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

¿Qué hay que cambiar para mejorar la cultura de la empresa?

Environment Reviews

We need to get excited and celebrate delivering quality software in manageable increments to our customers. It has to be celebrating when enough customers upgrade/use our software. Not just when it is "released". Currently we are working towards reports and deadlines for external recognition.

Revisión Review del Departamento de Ingienería · Publicado hace 6 años

Encourage and empower employees in Accounting to be in charge of their jobs instead of telling them everything they are doing wrong, micro-managing every detail and following us to every meeting. Stop documenting, writing up & firing people that don't deserve it because they weren't properly trained

Revisión Review del Departamento de Finanzas · Publicado hace 6 años

It's a good culture from my perspective. At the same time, I think we could get more clarity on how the overarching company goals translate into into daily decision-making and prioritization of work.

Revisión Review del Departamento de Producto · Publicado hace 6 años

People need to stop working in silos and working from a place of fear.

Revisión Review del Departamento de Finanzas · Publicado hace 7 años

¿Qué es lo que más te gustó del proceso de entrevista?

Interviews Reviews

Recruiters are very helpful! I was given prep materials that helped me focus on what the interviewer would focus on

Revisión Review del Departamento de HR · Publicado hace 6 años

I had an great Recruiter! Very helpful and honest. They kept the process moving, were always available for questions, and was very professional.

Revisión Review del Departamento de HR · Publicado hace 6 años

engaging and willing to collaborate.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años

I was treated as a person not a resume.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Able to engage with people at all levels of the organization

Revisión Review del Departamento de Mercadotecnia · Publicado hace 7 años

¿Qué mejorarías en el proceso de entrevistas de tu empresa?

Interviews Reviews

The were very transparent and have kept each promise

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Improve communication as you move through the process.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 8 años

¿Qué te hace más feliz en el trabajo?

Outlook Reviews

I have a role where I work with a lot of departments and I enjoy building relationships across the organization.We have great people that enjoy the challenges of a growing company.

Revisión Review del Departamento de HR · Publicado hace 6 años

I'm passionate to ensure my team enjoy coming to work and are motivated to achieve. Passion is key and I'm privilidged to work with a great bunch of people.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Working with the technology and interacting with prospects and customers.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

I"m trusted by my peers and management.

Revisión Review del Departamento de Ejecutivo · Publicado hace 6 años

The fulfillment of helping customers be successful and helping my teammates enjoy their work.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

¿Qué está mal y cómo se puede mejorar?

Outlook Reviews

My direct manager is not a good leader. Not engaged in a positive way. Condescending and commanding. Does not allow team members to contribute and empower them to work on projects.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años

Communication, Honesty and Transparency from leaders

Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años

Stop building products that cause such headaches for customers to use, design or upgrade (that's the big one).

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

the department needs new managers

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

Central is a complete disaster. Salesforce does not integrate well with CSM whatsoever. The egos in dev are completely unchecked - they do not care about customers whatsoever. Sales is consistently overpromising on a product that cannot deliver.

Revisión Review del Departamento de Producto · Publicado hace 6 años

¿Qué es lo que más te gusta de tu empresa?

Outlook Reviews

There aren't any Outlook reviews of Cherwell Software yet.
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¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Outlook Reviews

There aren't any Outlook reviews of Cherwell Software yet.
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