
I get to work from home, and as long as I keep my numbers up I am not micromanaged.
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Certain people in my department simply DESERVE a pay raise due to the quality of work. It is demoralizing to know that is not a possibility. Provide customer service with incentives to do good work .Quarterly bonus would be nice. Create a QA position and hire from within. We need QC. Revamp CS.
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The work quality is poor. The training is not comprehensive. Many have been here for years and it is clear they do not care about their job other than the paycheck. Management has been sent several examples of this lack of care, but it is more important to have a warm body than it is to fire someone
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Merit based pay is not offered. There is only a small cost of living raise, and I've been told point blank that there is no other way to get a raise. Any move that changes your email signature job title should come with a pay raise. CS gets no incentives at all to do anything above the minimum.
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