
esp. during Covid, little opportunity to interact.
Revisión
good exchanges with customers, variety (uncommon but welcome)
Revisión
Hiring process was impersonal, clearly, hiring is not individual, just "hire lots of of adequate workers"
Revisión
Call center staff have more discretion than at most companies, most customers are polite, most staff are helpful.
Revisión
compensating low-wage workers, like call center and warehouse staff. Seasonal often really means year-round but with few benefits and low pay.
Revisión
Call center workers fully participate in making profits for the company, but low pay, crappy hours and schedules, few benefits. Workers are expected to be super rah-rah about the company.
Revisión