L.L. Bean Employee Reviews
Out of 279 L.L. Bean employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping L.L. Bean improve their work culture. The IT team, with 100% positive reviews, reports the best experience at L.L. Bean compared to all other departments at the company. The Operations team offered the most constructive feedback, with 58% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They make you feel valued.
always there for whatever we might need
They care about the overall LLBean experience for their customers and sales force.
Everyone is very approachable and transparent
All of the leaders are so helpful and supportive!
What does the leadership team need to get better at?
Let us do our jobs without hovering over us and talking in our earpiece all day.
Let us do our jobs without telling us what we're doing wrong all the time. They need more experience in people skills as well.
This comany needs a restart button
Review from Sales Dept
Being understanding of people's exceptionalities
compensating low-wage workers, like call center and warehouse staff. Seasonal often really means year-round but with few benefits and low pay.
Review from Customer Support Dept
What is the best part about your compensation package?
As an autistic person, I love the flexibility of being able to WFH
401k package and the discounts
So much paid time off with exceptional health and dental coverage.
Pay is competitive and the employee discount is Awesome!
TUition reinbursement as a way to leverage my knowledge
Why do you feel undervalued and what would make you feel better about your compensation?
As a seasonal employee the majorityof benefits don't appy.
Review from Customer Support Dept
The pay is low for a store making so much money.
better health insurance - could get better on the market
Call center workers fully participate in making profits for the company, but low pay, crappy hours and schedules, few benefits. Workers are expected to be super rah-rah about the company.
Review from Customer Support Dept
Bonus for my hard work
Review from Operations Dept
What are some of the best things about your team?
They get along with me and helps me out
Everyone work as a tean no matter what department you might be in. It's called the "Bean Family@
Everyone is very approachable and nice to talk to
Most people are kind. Managers only appreciate you when they need you.
Everyone pitches in when it gets busy.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
No meetings since seasonal training.
Review from Customer Support Dept
no teamwork or team building, it's everyone out for his/her self
esp. during Covid, little opportunity to interact.
Review from Customer Support Dept
No communication and very little respect
Review from Operations Dept
Communicating, they don't work together at all.
Review from Sales Dept
What is most positive about the culture and environment at your company?
The flexibility of the work schedule. The ease of securing time off, if necessary.
During busy times, it's busy and most people enjoy that environment and respond well to it
There wasn't a lot of positives
My co workers are cooperative.
I work remotely from home.
Review from Customer Support Dept
What needs to change to make the company culture better?
If the company cared about its employees as much as it cared about looking like it cares
Review from Operations Dept
The way that employees see each other and are treated.
Review from Sales Dept
Everything should change, we need to be better
What did you like most about the interview process?
The company actually allows a phone interview !
The process is very transparent, they always tell you on what point you are
very direct and knowledgeable with the company
It was very very relaxec
Review from Sales Dept
There is a separate H.R. and they do their job well.
Review from IT Dept
What would you improve about your company's interview process?
It was a group interview. Very goofy and it was clear that they were just looking to hire everyone. They just needed bodies to help get the new store together.
It was a group interview. Super goofy with these dumb team building exercises. It was embarrassing to be a part of
Be 100% clear about job duties, time line and what needs to be done while with the company
the questions are geared towards sussing out information that doesn't relate to the job
Hiring process was impersonal, clearly, hiring is not individual, just "hire lots of of adequate workers"
Review from Customer Support Dept
What makes you most happy at work?
Physical challenges and solving process conundrums.
Working with the customers who are brand loyal.
Having the flexibility of working from home, and also enjoy the products
being a part of a company that started from nothing
Positive reinforcement for all and its great
What's going wrong and how can it be improved?
The prices keep going up and the quality keeps going down
Review from Operations Dept
Not have to work like a madwoman
Review from Operations Dept
Employee treatment and interaction between each other.
Review from Sales Dept
There are a lot of managers and micromanagers. Employees are not trusted to function on their own.
Review from Sales Dept
It’s not a very friendly work
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What would you most like to see improved at your company?
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