Luxottica Empresa Reclamada
Being a global leader in the design, manufacture and distribution of sun and prescription eyewear with high technical and design standards, Luxottica's mission is multi-fold: to improve the well-being and satisfaction of its customers while simultaneously creating value for its employees, its shareholders and the communities in which the Group operates. leer más
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You can have great coworkers, but right now everyone is overworked with the expectation that this is what you should be doing. Working at a particularly busy store, upper management wants to nitpick about dress code, but won't or can't find the sympathy for their associates who bring in the money.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
They at least claim they want th customer to be have good service.
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¿Qué son algunas de las mejores cosas de tu equipo?
Resilient. My team is resilient even when upper management does NOTHING to remedy a problem.
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¿Qué es lo que te hace más feliz en el trabajo?
Good customers and good customer interaction. When I can help that customer out and fit them in a great pair of glasses.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
They want to schedule their associates near full time (39 hours a week), but won't offer benefits. Goals for sales like sun and multiples need to be adjusted and something that shows how the associate goes above and beyond.
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¿Qué necesita mejorar el equipo directivo?
Be more human. I know its a huge company, but they tend to have unrealistic standards, goals and procedures. They claim to want to have good customer service, but at the end of the day, its not about that its about $$$$. And if your numbers are down, you get "talked to" like a child.
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