Luxottica Employee Reviews
Out of 169 Luxottica employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Luxottica improve their work culture. The Sales team, with 76% positive reviews, reports the best experience at Luxottica compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
easy to get along and always ready to help
Again what do you think
I like when we are supported
The team in our office.
They are pretty straightforward and they know what they want and they will help you to get there but let's say you are having a bad day or something. The Tignor deserve it and watch you of whatever how old you are and then tell you oh you are not selling as you used to like what if I'm going through
What does the leadership team need to get better at?
Fair expectations with short staff.
Communication, and if you are going to push a product then actually have it in the store.
Pretty much everything. Payment on time. Time mangement. Hiring the right staff
Listening, avoid micro-management, trusting the team, create a fair environment
Literally everything. But listening to front line employees would be as great start.
What is the best part about your compensation package?
the percentage of your paycheck matched for your 401k
I think bonuses are good when you make goal but the goal is set too high.
X X X X X x
You get a discount on almost everything.
Benefits are great and so is pay
Why do you feel undervalued and what would make you feel better about your compensation?
Erica Campbell-Rodriguez was not helpful with her team, she would give them random tasks at the last minute and became angry if you asked her for help. Luxotticas call center sets you up for failure with their last minute training and expect you to know everything with no help.New hires get more pay
Better commission, salary, stop favortism
They dont care about talent only how they can get you to work more and refuse to pay you fairly.
Cause I work the same ever day I put in 110 percent .it took me five years to get a promotion.i put in over 50 jobs thats not fare.
I'm expected to do more than my responsibilities daily without a compensation increase. Leaders also expect employees to work outside of business hours. Recognition and a sincere appreciation for hard work would go a long way.
What are some of the best things about your team?
My team is helpful and supportive most of the time
Review from Sales Dept
The personalities each person brings to the team are incredible
Co workers are great. Very friendly
Your coworkers are more helpful and friendly than asking a supervisor for help
Everything we work together we get along
What do your coworkers need to improve and how could you work together better?
The leads needs to stop showing favorite.i don't want anyone to show me favorite.ibwantbthem to be fare.
Take action, dont just talk about it
Luxottica is not a diverse-friendly environment. There are some co-workers who are ignorant and rude. There is no HR team who can resolve these issues.
Stop having everyone in every meeting
What is most positive about the culture and environment at your company?
The refit in the Macys having glass to protect against theft
The coworkers are the positive about the company
my team members make the difference
We get a pair of glasses free every year. We get vacation time.pto time and alot over time if you want it.
The workplaces help me to be more talkative and be more opening to just go talk to anyone basically more confident and being able to have a conversation with someone which is nice
What needs to change to make the company culture better?
Not focusing on metrics so much, and remembering its supposed to be fun
Give identity of vision to the team (there's no vision). Trust the team
Listen to the retail staff
Stop forcing people to go back to the office. It should be optional. There should be a real diversity team who educates employees on respect & culture.
What did you like most about the interview process?
My manager Tanairy had a good personality which made the interview process more comfortable
I was able to be myself.
Casual, relaxed, chill people i met
The selling of the work culture!
Direct contact with top management
What would you improve about your company's interview process?
Too many interview panels. Its a simple customer service job maybe one or two rounds of interviews at the most.
Gave some input but HR does not care
What makes you most happy at work?
giving our patients access to the best doctors
Interacting with my work friends and successful project completion.
Getting things done, always moving forward
Patients and guest i meet and help
Getting paid bonus to do your.
What's going wrong and how can it be improved?
Staffing levels in stores are absolutely the worst. In some cases you cannot take time off or even breaks because the lake of staff. Customers and staff both suffer. Increase staff. System failures in IT are another issue with credit card machines that never work and little to no help from IT
More time not talking about work and building relationships so we can grow outside of financials.
Everything is very expensive. People rarely pay under $400 for something that could be $40 elsewhere.
Review from Sales Dept
I need to be reimbursed for all my Voided paychecks with 25% interest. Case ticket# OKG29012054026.
Review from Sales Dept
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