Massage Envy Environment Employee Reviews | Comparably
Massage Envy Empresa Reclamada
Massage Envy is a network of franchised therapeutic massage clinics. leer más
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Massage Envy Environment Employee Reviews

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

There are a few nice and friendly workers there. I enjoy interacting with and helping my clients.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 meses

Staff/coworkers are wonderful and supportive

Revisión Publicado hace 6 meses

My coworkers and I try to stay positive and upbeat but when most of us are mistreated and it affects our livelihoods, it's hard to keep up morale.

Revisión Publicado hace 8 meses

The positive is definitely the clients and the massage therapist bc we understand what it is like. But I wish it was more understanding and positivity from the leaders and management and front desk

Revisión Review del Departamento de Producto · Publicado hace un año

The community is like a family

Revisión Publicado hace un año

Some therapist and estheticians are nice

Revisión Publicado hace un año

Everyone is helpful and caring.

Revisión Publicado hace un año

Clients are happy about being there

Revisión Publicado hace un año

good collaboration and communication. enjoy everyone's company. care about personal and health issues

Revisión Publicado hace un año

service providers that are kind and create positive spirits

Revisión Review del Departamento de Ventas · Publicado hace 2 años

Fda, lead, and the business manager

Revisión Publicado hace 2 años

I had a complaint about my massage. I was taken off yhe books and its been 14 days. They still havent setteled this. Im not getting paid and my manger has no idea how long it will take.

Revisión Publicado hace 2 años

My co-workers are like a family subtracting management

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

The most positive thing are my fellow therapists we lift eachother up when management tears us down.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

The customers are positive and relaxed

Revisión Review del Departamento de Administración · Publicado hace 3 años

Everything! People that care about people.

Revisión Publicado hace 4 años

We all think alike and good communication w each other

Revisión Publicado hace 4 años

The coworkers are mostly friendly and supportive of each other, and makes the job more fun.

Revisión Publicado hace 3 años

The employees like their work and the clients are generally nice to work with.

Revisión Publicado hace 3 años

The attempt at raising moral through small holiday activities. But that feels like a cover to the actual issues that if fixed would positively affect the whole clinic and things would run much smoother.

Revisión Publicado hace 2 años

¿Qué hay que cambiar para mejorar la cultura de la empresa?

New staff is needed to make it better

Revisión Publicado hace 2 años

much better management and support

Revisión Publicado hace 2 años

Take better care of customers, employees and both of their needs. Focus on service rather than sales. If you are written up as an employee you might not have knowledge of said write up and your personal information will be shared without knowledge. Speaking from my personal experience as did occur

Revisión Publicado hace 4 años

I got written up with no knowledge or was made aware of. Personal information was shared about my mental health "crisis" without my knowledge.

Revisión Publicado hace 4 años

Diversity, not being made to feel like you have to change to be taken seriously

Revisión Review del Departamento de Ventas · Publicado hace 4 años

My manager is extremely judgmental, rude, and gossips about their employees.

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

Our management is a stereotypical high school clique. They don't communicate with the service providers, and actively sabotage anyone not in "the loop."

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Managers need to have better structure for their employees.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

we need more staff. and management who are appreciative of all that is done around here.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

The employees should be treated better.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

The manager needs to stand up for her employees against the unit manager. The owner of the franchise needs to be make individuals accountable for their actions.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

There is a huge pressure on sales. It can be stressful when your clinic is not doing well.

Revisión Review del Departamento de Administración · Publicado hace 8 años

The staff was beyond ill-trained and regularly created problems for therapists rather than serving as an ally in customer service. Clients I had been working with for years began inquiring as to the competency of the front desk staff due to the front desk staff’s lack of knowledge and poor service.

Revisión Review del Departamento de Operaciones · Publicado hace 9 años

They need a lot of change. They were the rudest people i have ever met. I heard them talk about me, they talked about each other, and almost every massage therapist. It was extremely toxic and I wouldn't ever tell anyone to work there.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Less gossip among coworkers. Needs more openness and unity between front desk and management with therapist and estheticians.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Review Sentiment at Massage Envy

58
58%
42
42%

About Massage Envy's Environment

C-
65/100

Where This Score Ranks Massage Envy's Environment

BOTTOM
35%

In the Bottom 35% of 1188 similar size companies on Comparably

BOTTOM
30%

In the Bottom 30% of 42 companies in Phoenix

2nd

2nd place versus 2 competitors rated on Comparably

The environment at Massage Envy is considered positive by 41% of employees and regarded as having a “comfortably fast” work pace by 54 employees. Relative to its competitors, FRS and SportPursuit, Massage Envy's environment score ranks in 2nd place. This also puts them in the Bottom 35% of 1188 similar sized companies (10,000+ Empleados) on Comparably and Bottom 30% of 42 companies in Phoenix.

Rate Environment the Highest

  • Tenure - Less than 1 Year
    +21%
  • Tenure - 2 to 5 Years
    +14%
  • Department - Customer Success
    +11%

Rate Environment the Lowest

  • Department - Sales
    -7%
  • Ethnicity - Hispanic or Latino
    -5%
  • Ethnicity - African American/Black
    -5%

How Massage Envy's Environment Score is Calculated

FILTER RATINGS BY

Results from 176 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 o menos52%
837%
105%
122%
Mas de 124%
On average, how many hours do you work a day?
AnswerPercent
Extremadamente rápido20%
Cómodamente rapido31%
Moderado30%
Un poco lento11%
Burocrático8%
What's the work pace at your company?
AnswerPercent
Positivo41%
Negativo59%
Is your work environment positive or negative?
AnswerPercent
57%
No43%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
62%
No38%
Do you have a close friend at work?
AnswerPercent
5% o Menos30%
5-10%20%
10-25%20%
25-50%20%
50% +10%
What % of the time are you bored at work?
×
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