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Massage Envy Claimed Company

Massage Envy is a network of franchised therapeutic massage clinics. read more

EMPLOYEE PARTICIPANTS: 459

TOTAL RATINGS: 4091

CEO: Joseph Magnacca

Massage Envy Company Culture

Massage Envy Culture

This score is derived from employee ratings & reviews

2.3/5

Massage Envy's Overall Culture is rated F

Top Rated Culture Dimensions

Environment

Office Culture

D+

Team

Gender

D-

Professional Development

D-

Massage Envy CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Joseph Magnacca

44 /100

Diversity at Massage Envy

Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Diverse employees at Massage Envy have rated Office Culture, Environment, and Retention as the highest categories they have scored

Women at Massage Envy

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

D-

Women at Massage Envy have rated Environment, Office Culture, and Work Culture as the highest categories they have scored

Massage Envy eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Recommend to a Friend?

-59

Massage Envy employees are -59% more likely to recommend Massage Envy as a great place to work

16%	Promoters
9%	Passives
75%	Detractors

Working at Massage Envy

Working at Massage Envy is rated below average by 459 employees, across various culture dimensions. Massage Envy employees rate Environment highest among all categories, and think that Work Culture and Compensation have the most room for improvement, putting Massage Envy’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Phoenix. See below in detail how working at Massage Envy was rated by employees.

Overall Company Culture at Massage Envy

Overall Company Culture at Massage Envy is rated F

Last updated 8 days ago

Bottom

Massage Envy ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 459 Employees

View Results

100

Summary	Department	Score
Customer Support 65	Customer Support	65
Admin 57	Admin	57
Product 55	Product	55
Operations 53	Operations	53
Customer Success 48	Customer Success	48
Sales 45	Sales	45

Massage Envy Employee Reviews

Out of 395 Massage Envy employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Massage Envy improve their work culture.

58%

42%

Positive Reviews	58%
Constructive Feedback	42%

Positive Reviews From Massage Envy Employees

What is most positive about the culture and environment at your company?
Staff/coworkers are wonderful and supportive
Anonymous Review
What are some of the best things about your team?
The staff are wonderful, we all get along really well. It's the upper management that is a constant issue for all of us.
Anonymous Review
What did you like most about the interview process?
It was a fairly quick process, but that comes with its cons. It was too fast.
Anonymous Review

Constructive Feedback From Massage Envy Employees

What does the leadership team need to get better at?
COMMUNICATION. There is such an incredible lack of communication, or just complete negligence. I can't tell anymore.
Anonymous Review
What does the leadership team need to get better at?
They need to have a thorough background in esthetics snd massage therapy. How is a clinic manager supposed to coach therapists if they don't know anything about massage. Clinic manager said therapists shouldn't be doing glute work. Glutes are the most important part of massage!
Anonymous Review
What would you improve about your company's interview process?
I had to wait two weeks before I was even allowed to put on the schedule because Massage Envy corporate drags their feet and does not care how long it takes the therapist to be allowed to work
Anonymous Review

Massage Envy Company Information

Massage Envy Company Overview

Massage Envy is a network of franchised therapeutic massage clinics.

Massage Envy Mission, Vision & Values

Massage Envy Mission & Values

We help people feel their best.

Massage Envy Vision Statement

Total body care at Massage Envy is an integral part of everyone s well-being journey.

Massage Envy Mission, Vision & Values

Headquarter	Scottsdale, AZ United States of America
Website	www.massageenvy.com
Founding Date	2002
Tel	602-889-1090
Company Status	Private

Massage Envy Competitors

Massage Envy competitors include FRS. Massage Envy ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Massage Envy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About Massage Envy Competitors

Massage Envy Employees

459 employees at Massage Envy have reviewed Massage Envy across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 8 days ago.

Overall, the 459 Massage Envy employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Massage Envy are mostly dissatisfied with their total compensation at Massage Envy, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Massage Envy are not very pleased with their team. 459 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Massage Envy are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Massage Envy believe the environment at Massage Envy is negative. Most Participants believe the pace of work at Massage Envy is comfortably fast. About 90% of the employees at Massage Envy work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Massage Envy are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life

Massage Envy employees generally work 7.8 hrs a day

Work Hours

A Day in the Life

Employees at Massage Envy report the work pace is comfortably fast

Work Pace

A Day in the Life

On a typical day, employees at Massage Envy have 0 meetings

Meetings

A Day in the Life

69% of Massage Envy employees look forward to interacting with their team every day

Coworkers

A Day in the Life

Massage Envy employees most often take 0-10 paid vacation and sick days each year

Perks & Benefits

A Day in the Life

37% of Massage Envy employees report they are happy with their work life balance

Work Life Balance

A Day in the Life

Massage Envy employees never get valuable feedback on how to improve at work

Feedback

A Day in the Life

58% of Massage Envy employees call their work environment negative

Environment

Joining Massage Envy - Employee Onboarding

The prevailing opinion from employees about joining Massage Envy is that the company was very unprepared on their first day. Massage Envy employees concluded that their overall onboarding experience was negative. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Massage Envy Employee Onboarding

Massage Envy KPIs and OKRs

Employees’ understanding of Massage Envy's KPIs and OKRs is essential for its success. Out of 10 Massage Envy employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

Answer	Percent
Yes	30%
No	70%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	100%

Are the KPIs/OKRs for your department clear?

Massage Envy KPIs & OKRs

Massage Envy CEO & Leadership

Massage Envy CEO - Joseph Magnacca

44 /100

Joseph’s approval rate is lower compared to CEOs at similar sized companies, putting Joseph in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Phoenix. Joseph Magnacca’s employees rank Massage Envy in the Bottom 45% for Environment, in the Bottom 25% for Office Culture, and in the Bottom 15% for Team. Magnacca is generally unpopular with Massage Envy employees, but ranks especially low with employees in the Customer Success department, and by Asian or Pacific Islander employees and employees with Entry Level experience. However, employees with the company for Less than 1 Year have a slightly more favorable view of the CEO. When compared to Massage Envy’s competitors, Joseph Magnacca ranks below FRS CEO Peter Byrne.

Massage Envy Leadership

The Massage Envy Executive Team is rated a “F” and led by CEO Joseph Magnacca, Vice President of Communications Tom Collins, and Director of Infrastructure & Operations Ronald Sircar

Explore Massage Envy Leadership Team

Massage Envy Salaries

How much does Massage Envy pay?

How much do people at Massage Envy get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Massage Envy is $137,977, or $66 per hour, while the estimated median salary is $135,578, or $65 per hour.

At Massage Envy, the highest paid job is a Director of Sales at $228,935 annually and the lowest is a Sales Associate at $41,500 annually. Average Massage Envy salaries by department include: Design at $131,225, Admin at $46,100, Operations at $147,671, and Business Development at $160,017. Half of Massage Envy salaries are above $135,578.

198 employees at Massage Envy rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 605 ratings) while 192 employees at Massage Envy rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 200 ratings).

Salaries contributed from Massage Envy employees include job titles like Sales Associate. Comparably data has a total of 1 salary records from Massage Envy employees.

Last updated a month ago.

Massage Envy Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $73k	$73k	1st Percentile
17th Percentile $101k	$101k	17th Percentile
33rd Percentile $129k	$129k	33rd Percentile
50th Percentile $190k	$190k	50th Percentile
67th Percentile $239k	$239k	67th Percentile
83rd Percentile $271k	$271k	83rd Percentile
100th Percentile $304k	$304k	100th Percentile

$137,977^*

Average Compensation

$135,578^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Massage Envy Salaries by City

Wichita, KS

Massage Envy Salaries by Department

Explore Massage Envy Salaries

Diversity & Inclusion at Massage Envy

Diverse employees at Massage Envy score the company 47/100 across various culture categories, placing Massage Envy in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Massage Envy across various culture dimensions.

Ranked Culture the Highest

Women 87/100

Tenure - Less Than 1 Year

Men 63/100

Tenure - 2 to 5 Years

Diverse Employees 76/100

Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women 45/100

Department - Customer Success

Men N/A/100

Diverse Employees 34/100

Department - Sales

Explore Massage Envy Diversity & Inclusion

Massage Envy Perks & Benefits

Health & Wellness

Health Insurance

Paid Time Off

PTO / Vacation Policy

Explore Massage Envy Perks and Benefits

Massage Envy PTO

Massage Envy's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Massage Envy's most important benefit besides Healthcare when ranked by employees, with 43% of employees saying it is the most important benefit. Massage Envy's benefits and PTO Package averages to represent a less than $500 cash value per month.

Answer	Percent
Flex Time	29%
Vacation Policy	43%
Office Meals	0%
401k Contribution	28%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	10%
$1500 - $2500/mo	20%
$1000 -$1500/mo	0%
$500 -$1000/mo	20%
Less than $500/mo	50%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Massage Envy PTO Policy

Massage Envy Careers

Massage Envy Jobs

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Let Massage Envy Know You Want To Work There

Overview of Candidates Interested in Massage Envy on Comparably

Candidates By Department

	Sales	100%

Candidates By Location

	Chillicothe	13%
	Mesa	13%
	Dallas	13%
	Clearfield	13%
	Rio Rancho	13%
	Other	38%

Frequently Asked Questions regarding Massage Envy

Who is the CEO of Massage Envy?

Massage Envy CEO is Joseph Magnacca, their score by employees is 44

What is Massage Envy eNPS?

The eNPS for Massage Envy is -59

What is the salary for IT Manager in Massage Envy?

IT Manager average salary in the US is 126k

What are the salaries in the Sales in Massage Envy?

The average salaries for Sales in Massage Envy is 239k

Who are Massage Envy competitors?

Massage Envy main competitors are FRS

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