-100
NPS Score
VS
FRS
- EMPLOYEE
PARTICIPANTS - 8
- TOTAL
RATINGS
Massage Envy Claimed Company
- EMPLOYEE
PARTICIPANTS - 475
- TOTAL
RATINGS
FRS vs Massage Envy
Compare FRS versus Massage Envy for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 8 employees and customers of FRS and 475 employees and customers of Massage Envy.
FRS
FRS's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FRS.
Massage Envy
Massage Envy's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Massage Envy.
4/5
Product Quality
2.2/5
1.5/5
Pricing
2/5
3/5
Customer Service
2.1/5
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
-62
NPS Score
| 16% | Promoters |
|---|---|
| 6% | Passive |
| 78% | Detractors |
Net Promoter Score
Winner by 38
See how FRS compares to its competitors
Working at FRS vs Working at Massage Envy
74 / 100
CEO Rating
Winner by 30%
44 / 100
CEO Rating
FRS
FRS doesn't have enough ratings to calculate the Team Culture Ratings.
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Massage Envy
Employees at Massage Envy rate their CEO, Joseph Magnacca, 44/100. This score is 30% lower than the scores of FRS' CEO, Peter Byrne. Employees in the Product and Customer Support departments rate Joseph Magnacca the highest.