Massage Envy Employee Reviews
Out of 409 Massage Envy employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Massage Envy improve their work culture. The Product team, with 82% positive reviews, reports the best experience at Massage Envy compared to all other departments at the company. The Sales team offered the most constructive feedback, with 57% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Their willingness to discuss and learn
Very flexible with my work schedule.
The direct management is fantastic. Always there when needed. Making it a great place to work at.
They are very understanding and make me feel comfortable
My management team is very employee aware, they are understanding while also being clear with correction. They are avaliable and approachable and I always feel heard
What is the best part about your compensation package?
free monthly massage from therapist of your choice
i get a service every month
Most spas don't offer as many benefits as my location does. Medical, dental, 401K, and many bonus opportunities to earn more. I am a full time therapist and make over $80,000 per year.
There was none except a free monthly service
Recieving fully compensated services bi-monthly
What are some of the best things about your team?
The massage therapist are amazing!
The staff are wonderful, we all get along really well. It's the upper management that is a constant issue for all of us.
I love most of my coworkers, both service providers and those on the front desk. Cannot say the same for management/corporate.
Their passion for the craft and their dedication to the customers
Review from Customer Success Dept
We have a lot of experience and we do very good massage work together
What is most positive about the culture and environment at your company?
There are a few nice and friendly workers there. I enjoy interacting with and helping my clients.
Review from Customer Support Dept
Staff/coworkers are wonderful and supportive
My coworkers and I try to stay positive and upbeat but when most of us are mistreated and it affects our livelihoods, it's hard to keep up morale.
The positive is definitely the clients and the massage therapist bc we understand what it is like. But I wish it was more understanding and positivity from the leaders and management and front desk
Review from Product Dept
The community is like a family
What did you like most about the interview process?
I enjoyed the tour of the building. Briana was professional and seemed glad I was joining the team.
Review from Customer Support Dept
I'm neutral on this matter.
It was a fairly quick process, but that comes with its cons. It was too fast.
It was fine just average
The days were able to come to an agreement and the explanation of how everything is supposed to work
Review from Product Dept
What makes you most happy at work?
I enjoy helping my clients feel their best.
Review from Customer Support Dept
I get to see my favorite coworkers, sometimes favorite clients.
Seeing the clients and my co workers. I enjoy staying to myself because I am always booked, but I like a small hello and conversation every now and then.
Review from Product Dept
I just love being a massage therapist for a living
Peaceful environment with reapect for one another
What do you like best about your company?
free massages all the employees recieve
The fact that we are able to help so many people out every day with things like pain or injuries they have sustained. Making a difference in their lives makes it all worthwhile.
Management who know the profession