D
58/100
Massage Envy Claimed Company
Massage Envy is a network of franchised therapeutic massage clinics. read more
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Massage Envy Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
The staff are wonderful, we all get along really well. It's the upper management that is a constant issue for all of us.
I love most of my coworkers, both service providers and those on the front desk. Cannot say the same for management/corporate.
Their passion for the craft and their dedication to the customers
Review from Customer Success Dept
We have a lot of experience and we do very good massage work together
Every single one of us hate our job
Co-workers care about each other.
They are all amazing great people
we all help out and keep each other sane
We're all actively seeking new ways to make experiences better
The employee subtracting management are caring and consistent.
Review from Operations Dept
They're all knowledgeable about their jobs and enjoy what they do.
Great culture, motivated, supportive, optimistic and proactive!
Always lending a helping hand
Everyone is focused on our Mission and Vision
There very helpful and nice
All staff truly care for eachother. But the company ruins that
Review from Customer Success Dept
We work hard as a team
We get along very well
Management and the service providers are amazing people and they deserve a better boss than Alicia Norris
Passionate and hardworking group of people. Family oriented.
What do your coworkers need to improve and how could you work together better?
more communication & meetings to discuss efficiency
Review from Sales Dept
We recently gain several new employees and were having issues with consistency in cleaning our rooms before they arrived. I have asked for a refresh for all employees on room cleanings and the answer I received was a packet of procedures to be signed. No hands on check ins. No constructive solution.
Meetings should be help more frequently. The DM dors not do enoughy
Hire a manager and more service providers
Review from Sales Dept
Being more gentle with peoples feelings. Understanding coworkers boundaries. Knowing your postion and what your capable of. Gossiping.
Review from Sales Dept
Self entitlement and respect towards others.
Review from Operations Dept
they need to improve on everything
it all comes down to communication and support.
Review from Sales Dept
Doing their jobs correctly and working together
Review from Operations Dept
Asking for employee needs and fulfilling them
Review from Sales Dept
Address employee concerns and actually come up with practical solutions.
The company needs to do better with the quality of people they hire.
Review from Sales Dept
They just need to be fair and give everyone the same amount of prospects
Review from Sales Dept
Everyone needs to be responsible and do their share of clinic tasks
Review from Operations Dept
They need to help with cleaning the store.
Review from Operations Dept
I like working with the therapists but the front desk associates don’t take their jobs seriously and they do not give our clients the respect they deserve. They talk about clients in front of other clients. It is very unprofessional. Cutting this stuff out would help working with them be easie
Therapists at Massage Envy should, ideally, perform light to deep pressure; however, at the clinic where I was employed, this was not considered to be of importance upon hiring new therapists. As a result, our clinic was ill-equipped to meet the needs of our client base.
Review from Operations Dept
Only one person on my team who is really a team player. Everyone else only cares about themselves and will not do anything extra or even stay late to help clean.. which you're required to do. They all just want to leave right at the top of the hour which is the busiest time.
Review from Sales Dept
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