Massage Envy Leadership Employee Reviews

All

Positive

Constructive

What do you like best about the leadership team?

Their willingness to discuss and learn

Very flexible with my work schedule.

The direct management is fantastic. Always there when needed. Making it a great place to work at.

They are very understanding and make me feel comfortable

My management team is very employee aware, they are understanding while also being clear with correction. They are avaliable and approachable and I always feel heard

They're hopefully going to give me another chance

Motivational, supportive ,understanding ,and helpful

Nimble, very experienced, no-ego action heros

Forward thinking and caring about everyone.

Caring, active, kind, fair, honest

My GM is one of the most supportive, amazing managers I've ever had. He worked his way up through the company and so he understands how it is to be as a front desk associate and works hard to take as much stress off of everyone as possible. He also encourages us and helps us sell memberships!

Passionate and hardworking people that care.

Listening to my needs and concerns

Theyre understanding and not pushy.
Review from Sales Dept

Inclusive team oriented kind and supportive
Review from Sales Dept

Communication is clear and helpful organized
Review from Operations Dept

Massage Envy is a franchise so obviously each location will have a bit different dynamic in the leadership team. The location I work at could use some work within the leadership. One good thing about the leadership is that they are typically friendly upon approaching them.
Review from Operations Dept

great new management. working with the employees well.
Review from Product Dept

Understands working with people who have service dogs
Review from Sales Dept

They are very uplifting and have good communication skilss
Review from Customer Support Dept

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What does the leadership team need to get better at?

They need to dress a bit more professional and carry themselves in a way that makes clients as well as employees feel confident in them.
Review from Customer Support Dept

Checking with employees about how things are with the manager.

communication with employees, respecting employees

COMMUNICATION. There is such an incredible lack of communication, or just complete negligence. I can't tell anymore.

They need to have a thorough background in esthetics snd massage therapy. How is a clinic manager supposed to coach therapists if they don't know anything about massage. Clinic manager said therapists shouldn't be doing glute work. Glutes are the most important part of massage!

communicating to employees, especially when it comes to scheduling

Creating a comfortable environment for all employees

Communication, and having a team in general. Our leadership has been 2 people at multiple locations and us having no location manager for 8 months now.

Sympathy and being caring to other needs
Review from Operations Dept

Professionalism, talking to their employees with respect, not belittling them.
Review from Operations Dept

At the least hiring better managers.

Communication with its employees, fairness and professionalism

People need to help around

I constantly get mixed information and my employment gets threatened and I don't even know why because then I get told I'm doing nothing wrong at all. Total mixed messages and no communication at all about what is really happening.
Review from Sales Dept