Massage Envy Outlook Employee Reviews

I enjoy helping my clients feel their best.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 meses

I get to see my favorite coworkers, sometimes favorite clients.

Revisión Publicado hace 8 meses

Seeing the clients and my co workers. I enjoy staying to myself because I am always booked, but I like a small hello and conversation every now and then.

Revisión Review del Departamento de Producto · Publicado hace un año

I just love being a massage therapist for a living

Revisión Publicado hace un año

Peaceful environment with reapect for one another

Revisión Publicado hace un año

Taking care of a wide variety of clients and not having to stress about filling my books.

Revisión Publicado hace un año

my coworkers and clients make it amazing

Revisión Publicado hace un año

Seeing peoples happy and relieved faces

Revisión Publicado hace 2 años

I like working with my clients. Nothing more than that.

Revisión Publicado hace 3 años

When a new client comes in and we connect, they then go in for a massage or facial and come out and sign up for our wellness program and book a monthly massage/facial with 1 of our fantastic therapist/ESTY to continue on a healthy wellness program.

Revisión Publicado hace 3 años

Starting someone on their self care journey

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Making others happy and feeling rejuvenated after my service.

Revisión Publicado hace 3 años

Making a difference in the lives of our clients.

Revisión Publicado hace 4 años

Flexible Schedule, coworkers, thats it

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

The actual work and clients and coworkers

Revisión Publicado hace 4 años

Getting paid and helping clients

Revisión Publicado hace 4 años

Being around positive, motivating people while helping the working class receive the benefits of regular massages at an affordable cost.

Revisión Publicado hace 4 años

eating on breaks. thats all.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Providing therapeutic sessions that help my clients

Revisión Publicado hace 6 años

Doing the job I was trained to do helping people

Revisión Review del Departamento de Ventas · Publicado hace 6 años

The manager needs to learn better customer service skills and better team management.

Revisión Publicado hace 4 meses

Management and training other than memberships

Revisión Publicado hace 2 años

The constant turn around at the company has lead to many clients being frustrated and canceling memberships and the lack of communication with lack of an in house manager has employees at a loss when issues arise. An email does not help with a problem needing solved at the front desk in that moment.

Revisión Publicado hace 2 años

The management team is broken therefore, business cannot flow properly bad business equals no cloents or employees for that matter. The employee turnover rate is ridiculous, as well as the amount of inactive memberships they have And why there's no respect from management for anyone

Revisión Publicado hace 2 años

The company is so unprofessional and unhelpful

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

They need to work on management

Revisión Publicado hace 4 años

Employees need higher pay, PTO, benefits and room to grow

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

My personal information was shared to the company without my knowledge. Do not discrimate an employee on personal problems and issues that do occur.

Revisión Publicado hace 4 años

Take better care of customer. Focus on the service rather than the sales.

Revisión Publicado hace 4 años

Better management that has actually been trained. Better communication across the board. Policies need to change to allow customers to receive what they paid for. Everyone needs a pay raise to at least earn their work's worth.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

We are completely booked a month and a half in advance due to other massage envys in the area being understaffed.

Revisión Publicado hace 4 años

The owner and management. They cant keep employees because of the way they talk to people and pay is low

Revisión Review del Departamento de Ventas · Publicado hace 4 años

I need a new manager.

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

My rebook rate has been consistently above average, and my retail numbers are excellent, but I was asked to half my hours (thus disqualifying me from receiving benefits management knows I desperately need) to allow a recently licensed prior manager to work overtime.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Mgmt. needs to take responsibility and show up. Stop blaming others for problems you create. Admit and apologize when you?

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

We need better pay and more consideration

Revisión Review del Departamento de Administración · Publicado hace 6 años

Need new management and new staff

Revisión Publicado hace 6 años

As a person who has worked in customer service, I pride myself on creating great customer relations. However, the manager gets into screaming arguments with guests in the lobby in front of other guests.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

The unit manager screams at guests and has caused several scenes in the lobby.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Employer doesn’t seem to care a

Revisión Review del Departamento de Ventas · Publicado hace 7 años

free massages all the employees recieve

Revisión Publicado hace 6 años

The fact that we are able to help so many people out every day with things like pain or injuries they have sustained. Making a difference in their lives makes it all worthwhile.

Revisión Publicado hace 8 años

Management who know the profession

Revisión Publicado hace 9 años

most improved would be management

Revisión Publicado hace 6 años

Attitude is probably number one. Training is number two

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Better managers and pay

Revisión Review del Departamento de Administración · Publicado hace 8 años

Full employer-paid health insurance and PTO

Revisión Publicado hace 9 años