NWN Employee Reviews | Comparably
NWN Empresa Reclamada
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
419
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12100

NWN Employee Reviews

Out of 2307 NWN employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping NWN improve their work culture.

Describa brevemente su experiencia general en su empresa

The experience is good the people is cool

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

I view it as fair and professional

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

I have had a positive experience over the years through all the growth of the company.

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

¿Qué es lo que más te gusta del equipo de liderazgo?

Leadership Reviews

They are engaged and provide regular updates to the company as a whole. This is very important, especially as we navigate the multiple acquisitions we have made this year.

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

Our long term vision and recent acquisitions are great, but execution on that strategy is lacking

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

They listen to our concerns and actively try to help make processes more efficient

Revisión Review del Departamento de Finanzas · Publicado hace 10 meses

Strong, aggressive vision for growth. They are competent, polished, well educated professionals. I have worked in companies where the executive team were not so highly qualified and capable. They communicate their vision and depend on us to drive it forward.

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

They are oaky and nice sometimes

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

¿En qué necesita mejorar el equipo de liderazgo?

Leadership Reviews

For executive leadership, I only ask that we are provided with strategic alignment. For management, I would like to see more doing and less talking. My manager has me work outside the process because process are broken. I'd rather see us work to solve the challenges versus navigating around it.

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

How does the work we do daily affect the company's goals?

Revisión Review del Departamento de Customer Success · Publicado hace 10 meses

Communication is very much lacking from Upper management to our/my level. As of late specifically, there is zero direction when it comes to the Acquisitions as far as how we should be managing separate entities or even who to work with from each Organization, there should be a better process by now

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

Salaries need to be competive and they are not. Better health insurance as the current one is horrible.

Revisión Review del Departamento de Customer Success · Publicado hace 10 meses

Listening to those of us who don't bring in millions in sales - the people who do the actual work. We're hurting, and all anyone can talk about is how great our culture is. We don't need culture. We need the ability to do our jobs.

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

¿Cuál es la mejor parte de su paquete de compensación?

Compensation Reviews

Health care is expensive copay too high. Vision and dental are excellent

Revisión Review del Departamento de Customer Success · Publicado hace 10 meses

Goals are realistic and obtainable, driving performance and rewarding it.

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

The HSA is now an incredible benefit since we have moved to Fidelity.

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

Good (not great) salary Good (not great) 401k match Great PTO policy

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

I like it as a whole.

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

¿Por qué te sientes infravalorado y qué te haría sentir mejor con respecto a tu compensación?

Compensation Reviews

There are many weeks/days where certain departments have to do the work of other departments due to inefficiency and lack of training in other departments

Revisión Review del Departamento de Finanzas · Publicado hace 10 meses

More money!!! A incentive program

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

I believe there are a lot of people in the warehouse who deserve to be earning at least 20 dollars an hour.

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

Its been two and a half years with no merit increase. My workload, experience, knowledge, and productivity has continued to increase significantly.

Revisión Review del Departamento de IT · Publicado hace 10 meses

Better benefits with lower deductibles and a pay raise. No raise in about two years and cost of living has sky rocketed. I have also taken on more tasks.

Revisión Review del Departamento de Customer Success · Publicado hace 10 meses

¿Cuáles son algunas de las mejores cosas de tu equipo?

Team Reviews

We all work together to meet goals

Revisión Review del Departamento de Customer Success · Publicado hace 10 meses

My team is comprised of experienced people who take responsibility for their workload and are willing to share their knowledge and talents with their teammates.

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

We have incredible engineering resources, both pre and post sale. Both technical competence, and willingness to assist each other.

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

we are always there to assist each other

Revisión Review del Departamento de Finanzas · Publicado hace 10 meses

There are a small number of visionaries on my team. They are brilliant, hard working and committed to our organization.

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

¿Qué necesitan mejorar sus compañeros de trabajo y cómo podrían trabajar mejor juntos?

Team Reviews

I just want to come to work and do my job, not entertain everyone.

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

There is a lot of tension and stress when in person and a lot of tension between employees

Revisión Review del Departamento de Finanzas · Publicado hace 2 años

less gossip, more open minded

Revisión Review del Departamento de Finanzas · Publicado hace 2 años

We need to attract better talent on the technical side

Revisión Review del Departamento de Ventas · Publicado hace 2 años

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

Environment Reviews

Employees are engaged in serving our customers and driving performance to promote growth.

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

The people I work with

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

Culture of excellence. Very demanding, but rewarding to be a part of it.

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

Getting ready to go home

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

Everyone treats each other respectfully and we can always joke with one another

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

¿Qué hay que cambiar para mejorar la cultura de la empresa?

Environment Reviews

Improvements to the sales culture (selling maturity, accountability, etc.) and sales enablement collateral (service description documents, streamline quoting process)

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

¿Qué es lo que más te gustó del proceso de entrevista?

Interviews Reviews

Everyone asked good questions and gave transparent feedback

Revisión Review del Departamento de Mercadotecnia · Publicado hace 3 años

Everyone was very warm and welcoming. I also liked that they were transparent about the state of the merger but was very passionate about the goals and objectives to make the merger a success.

Revisión Review del Departamento de Comunicación · Publicado hace 3 años

Learning about what NWNC does an meeting smart people!

Revisión Review del Departamento de HR · Publicado hace 3 años

The interview process was not hard, I spoke to HR and the manager who was hiring. The interview was casual and to the point.

Revisión Review del Departamento de HR · Publicado hace 3 años

Clear understanding of roles, responsibilities and expectations...and transparent communications throughout the process.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

¿Qué mejorarías en el proceso de entrevistas de tu empresa?

Interviews Reviews

There aren't any Interviews reviews of NWN yet.
Be the first to contribute a review.

¿Qué te hace más feliz en el trabajo?

Outlook Reviews

Every day is a new Challege

Revisión Review del Departamento de Customer Success · Publicado hace 10 meses

I really enjoy working with my team and many of my coworkers. There is a strong sense of community here.

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

I enjoy solving customer problems.

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

I am thrilled about the level of engagement that I get to have with my clients. I am challenged in various ways and pushed outside of my comfort zone. This means that I am always growing.

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

Getting ready to go home

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

¿Qué está mal y cómo se puede mejorar?

Outlook Reviews

We need more training and certification

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

I would prefer to not be working at all so don't look forward to it

Revisión Review del Departamento de Atención al Cliente · Publicado hace 10 meses

Unlimited PTO is not actually unlimited. Manager does not like to approve PTO. Either give a set number of days or allow unlimited PTO. Pay is low, so increase pay or increase PTO. No bonus for performance so that is all NWN can do to motivate workers.

Revisión Review del Departamento de Customer Success · Publicado hace 10 meses

Tear down the walls between the different groups, people used to help out but now it our team, their team etc. If something is not correct they will not try to help figure it out they stop the process dead and will not touch until its fixed. Put ALL processes in writing!

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

While the executive team and their vision is aligned and well communicated, the second through fourth tiers of leadership are stuck cleaning up messes from past mistakes that make it very hard to achieve progress toward that future vision. It is very hard to get anything done here. Siloes.

Revisión Review del Departamento de Customer Success · Publicado hace 10 meses

¿Qué es lo que más te gusta de tu empresa?

Outlook Reviews

There aren't any Outlook reviews of NWN yet.
Be the first to contribute a review.

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Outlook Reviews

There aren't any Outlook reviews of NWN yet.
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