NWN Leadership Employee Reviews | Comparably
NWN Claimed Company
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai. read more
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EMPLOYEE
PARTICIPANTS
419
TOTAL
RATINGS
12098

NWN Leadership Employee Reviews

What do you like best about the leadership team?

They are engaged and provide regular updates to the company as a whole. This is very important, especially as we navigate the multiple acquisitions we have made this year.

Review from Sales Dept

Our long term vision and recent acquisitions are great, but execution on that strategy is lacking

Review from Engineering Dept

They listen to our concerns and actively try to help make processes more efficient

Review from Finance Dept

Strong, aggressive vision for growth. They are competent, polished, well educated professionals. I have worked in companies where the executive team were not so highly qualified and capable. They communicate their vision and depend on us to drive it forward.

Review from Sales Dept

They are oaky and nice sometimes

Review from Operations Dept

They are relatable and respectable people

Review from Operations Dept

The team consists of individuals who really care about us as employees and about the customer.

Review from Operations Dept

Transparent communication about the business.

Review from HR Dept

Keeping us in the loop and having quarterly meetings is a plus.

Review from Customer Success Dept

Our leadership team not only offers support to our organization but they foster growth and empower employees to excel in their roles.

Review from Operations Dept

Continued focus on mutual successes.

Review from Operations Dept

They are goal oriented and are always looking for new technologies in the horizon, they are proactive.

Review from Customer Support Dept

I really don't know the leadership team on a level to have an opinion.

The vision to keep our company competitive and moving forward

Review from Operations Dept

Great vision and roadmap for the product and services.

Review from Sales Dept

they keep us well informed

Review from Operations Dept

The frequent communication about what is happening.

Review from Finance Dept

Setting lofty goals and doing their best to achieve them

Review from Customer Success Dept

Communicating the companies goals and collaborating ideas

Review from Operations Dept

They are professional and respectful

Review from Engineering Dept

What does the leadership team need to get better at?

For executive leadership, I only ask that we are provided with strategic alignment. For management, I would like to see more doing and less talking. My manager has me work outside the process because process are broken. I'd rather see us work to solve the challenges versus navigating around it.

Review from Sales Dept

How does the work we do daily affect the company's goals?

Review from Customer Success Dept

Communication is very much lacking from Upper management to our/my level. As of late specifically, there is zero direction when it comes to the Acquisitions as far as how we should be managing separate entities or even who to work with from each Organization, there should be a better process by now

Review from Operations Dept

Salaries need to be competive and they are not. Better health insurance as the current one is horrible.

Review from Customer Success Dept

Listening to those of us who don't bring in millions in sales - the people who do the actual work. We're hurting, and all anyone can talk about is how great our culture is. We don't need culture. We need the ability to do our jobs.

Review from Operations Dept

ensuring proper resourcing for all work

Review from Finance Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated NWN Leadership the Highest

  • Department - Marketing
    +7%
  • Department - HR
    +4%
  • Ethnicity - Asian or Pacific Islander
    +4%

Rated NWN Leadership the Lowest

  • Ethnicity - African American/Black
    -10%
  • Experience - 3 to 6 Years
    -6%
  • Department - Engineering
    -5%
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