NWN Employee Reviews

NWN is a great place to work. From the time I hired on I have felt valued and supported in my role, and am able to perform well with the processes and systems that the company uses.

Review from Sales Dept

NWN requires me to work very hard, but has provided opportunities for me to grow my professional skill set. This has allowed me to advance my career, while staying with NWN. I am challenged every day and I continue to see growth opportunities within the company.

Review from Sales Dept

The experience is good the people is cool

Review from Operations Dept

I view it as fair and professional

Review from Operations Dept

I have had a positive experience over the years through all the growth of the company.

Review from Operations Dept

They are engaged and provide regular updates to the company as a whole. This is very important, especially as we navigate the multiple acquisitions we have made this year.

Review from Sales Dept

Our long term vision and recent acquisitions are great, but execution on that strategy is lacking

Review from Engineering Dept

They listen to our concerns and actively try to help make processes more efficient

Review from Finance Dept

Strong, aggressive vision for growth. They are competent, polished, well educated professionals. I have worked in companies where the executive team were not so highly qualified and capable. They communicate their vision and depend on us to drive it forward.

Review from Sales Dept

They are oaky and nice sometimes

Review from Operations Dept

For executive leadership, I only ask that we are provided with strategic alignment. For management, I would like to see more doing and less talking. My manager has me work outside the process because process are broken. I'd rather see us work to solve the challenges versus navigating around it.

Review from Sales Dept

How does the work we do daily affect the company's goals?

Review from Customer Success Dept

Communication is very much lacking from Upper management to our/my level. As of late specifically, there is zero direction when it comes to the Acquisitions as far as how we should be managing separate entities or even who to work with from each Organization, there should be a better process by now

Review from Operations Dept

Salaries need to be competive and they are not. Better health insurance as the current one is horrible.

Review from Customer Success Dept

Listening to those of us who don't bring in millions in sales - the people who do the actual work. We're hurting, and all anyone can talk about is how great our culture is. We don't need culture. We need the ability to do our jobs.

Review from Operations Dept

Health care is expensive copay too high. Vision and dental are excellent

Review from Customer Success Dept

Goals are realistic and obtainable, driving performance and rewarding it.

Review from Sales Dept

The HSA is now an incredible benefit since we have moved to Fidelity.

Review from Engineering Dept

Good (not great) salary Good (not great) 401k match Great PTO policy

Review from Sales Dept

I like it as a whole.

Review from Operations Dept

There are many weeks/days where certain departments have to do the work of other departments due to inefficiency and lack of training in other departments

Review from Finance Dept

More money!!! A incentive program

Review from Operations Dept

I believe there are a lot of people in the warehouse who deserve to be earning at least 20 dollars an hour.

Review from Operations Dept

Its been two and a half years with no merit increase. My workload, experience, knowledge, and productivity has continued to increase significantly.

Review from IT Dept

Better benefits with lower deductibles and a pay raise. No raise in about two years and cost of living has sky rocketed. I have also taken on more tasks.

Review from Customer Success Dept

We all work together to meet goals

Review from Customer Success Dept

My team is comprised of experienced people who take responsibility for their workload and are willing to share their knowledge and talents with their teammates.

Review from Sales Dept

We have incredible engineering resources, both pre and post sale. Both technical competence, and willingness to assist each other.

Review from Engineering Dept

we are always there to assist each other

Review from Finance Dept

There are a small number of visionaries on my team. They are brilliant, hard working and committed to our organization.

Review from Sales Dept

I just want to come to work and do my job, not entertain everyone.

Review from Operations Dept

There is a lot of tension and stress when in person and a lot of tension between employees

Review from Finance Dept

less gossip, more open minded

Review from Finance Dept

We need to attract better talent on the technical side

Review from Sales Dept

Employees are engaged in serving our customers and driving performance to promote growth.

Review from Sales Dept

The people I work with

Review from Engineering Dept

Culture of excellence. Very demanding, but rewarding to be a part of it.

Review from Sales Dept

Getting ready to go home

Review from Operations Dept

Everyone treats each other respectfully and we can always joke with one another

Review from Operations Dept

Improvements to the sales culture (selling maturity, accountability, etc.) and sales enablement collateral (service description documents, streamline quoting process)

Review from Sales Dept

Everyone asked good questions and gave transparent feedback

Review from Marketing Dept

Everyone was very warm and welcoming. I also liked that they were transparent about the state of the merger but was very passionate about the goals and objectives to make the merger a success.

Review from Communications Dept

Learning about what NWNC does an meeting smart people!

Review from HR Dept

The interview process was not hard, I spoke to HR and the manager who was hiring. The interview was casual and to the point.

Review from HR Dept

Clear understanding of roles, responsibilities and expectations...and transparent communications throughout the process.

Review from Sales Dept

Every day is a new Challege

Review from Customer Success Dept

I really enjoy working with my team and many of my coworkers. There is a strong sense of community here.

Review from Sales Dept

I enjoy solving customer problems.

Review from Engineering Dept

I am thrilled about the level of engagement that I get to have with my clients. I am challenged in various ways and pushed outside of my comfort zone. This means that I am always growing.

Review from Sales Dept

Getting ready to go home

Review from Operations Dept

We need more training and certification

Review from Engineering Dept

I would prefer to not be working at all so don't look forward to it

Review from Customer Support Dept

Unlimited PTO is not actually unlimited. Manager does not like to approve PTO. Either give a set number of days or allow unlimited PTO. Pay is low, so increase pay or increase PTO. No bonus for performance so that is all NWN can do to motivate workers.

Review from Customer Success Dept

Tear down the walls between the different groups, people used to help out but now it our team, their team etc. If something is not correct they will not try to help figure it out they stop the process dead and will not touch until its fixed. Put ALL processes in writing!

Review from Engineering Dept

While the executive team and their vision is aligned and well communicated, the second through fourth tiers of leadership are stuck cleaning up messes from past mistakes that make it very hard to achieve progress toward that future vision. It is very hard to get anything done here. Siloes.

Review from Customer Success Dept