HR or Marketing? Claim Your Free Employer Account
Quality department and supervisors don't see eye-to-eye with customer service Representatives it's very sad it's almost as if every day you could go in and possibly lose your job just by doing what you were trained to do. They say to play in the grey but they have a black and white write-up policy
¿Qué fue lo que más te gustó del proceso de entrevista?
It was over the phone
Revisión
¿Qué son algunas de las mejores cosas de tu equipo?
Everyone gets along, we help each other when supervisors won't help us.
Revisión
¿Qué necesita mejorar el equipo directivo?
Listening to the concerns of their employees so that the employee can provide better Customer Service
Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The actual employees care about one another, ( supervisors excluded all they care about is looking out for themselves.)
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I believe working with the public is hard at times you have difficult customers that abuse the system from returns from years yet you are suppose to have a strict return policy.Yet if you don't give the a customer a " refund " and they report you for" being rude" QVC will write you up ,effecting pay
Revisión
¿Qué va mal y cómo puede mejorarse?
There is always a cloud of if you don't work fast enough you will get written up or if you try to do the right thing as to company policies with the customers and they don't like it employee should not get written up for doing what the we're trained to do. Quality department is the worst.
Revisión
Other Employee Reviews for QVC
×