QVC Leadership Employee Reviews
What do you like best about the leadership team?
Everything is good yes it is
Review from Customer Support Dept
Caring and willing to help through any problem
They communicate to the entire company
Respect!! And work as one
We are always successfully completed
They actually listen and take in account your thoughts and concerns.
Great commitment and good communication skills
The people I work with are courteous and kind.
We work together as a team.
That they are there to help you
I feel my immediate supervisor is quick to help and offer suggestions when needed. She is easily accessible, knowledgeable and very positive. She takes the time to help you learn the process and encourages you in your efforts.
We push each other to be successful.
Review from Operations Dept
The leadership team is very helpful. If you have a problem they work together to work it out.
Review from Operations Dept
They are fair with all employees we n they have the same goals
Review from Customer Support Dept
CEO is forward thinking and Customer focused. Others are incompetent
Review from Operations Dept
They are there for us with any problem we may have and are reachable.
What does the leadership team need to get better at?
Doing their actual jobs. Thank goodness for the daytime teamleaders. Who actually care.
Learn how to talk to employee
Leadership is out of touch with leading in general, but specifically how to lead for innovation. Lots of changes at the company without authentic, human centered, and clear communication.
everything they do for the people
Communicating and attitudes and rubbing the business there way instead of running it how it supposed to be fun
Less tenure more skill. New adherence metrics with vip metrics are convoluted at best
Communication and being open to suggestions
Review from Operations Dept
Knowledge of customer base is horrible. They make rules and policies for nonexistent customers. Majority of customers are older, have made returns impossible and still more changes to come
More associate engaged and utilizing their ideas, thoughts,etc
Getting their finger back on the pulse of the viewers.
Being consistent and fair with rules. They claim the point system is important and 10 will cause termination but they have some employess with 20/30 points still employed.
Business stuck in 1990 with legacy outdated technology, approach and management mentality. Most leaders have only ever worked at QVC and don’t want things to change or modernise. Even though they say they do the cut dead anything or anyone that attempts to drive improvement or chang
This company has by far the worst leadership I've ever seen. Do not value their employees. This company needs a change starting from the top. Management is a joke.
Review from Operations Dept
Communication, team work, helping employees
Review from Customer Support Dept
Listening to the concerns of their employees so that the employee can provide better Customer Service
Review from Customer Support Dept
be better at communicating to the company
communication is the biggest issue
Review from Customer Support Dept
Respecting their employees more than less
Review from Customer Support Dept
Finding a vision for new generations that do not watch TV anymore, instead of just adding more and more TV channels.