QVC Employee Reviews
Out of 262 QVC employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping QVC improve their work culture. The Operations team, with 69% positive reviews, reports the best experience at QVC compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 41% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Everything is good yes it is
Review from Customer Support Dept
Caring and willing to help through any problem
They communicate to the entire company
Respect!! And work as one
We are always successfully completed
What does the leadership team need to get better at?
Doing their actual jobs. Thank goodness for the daytime teamleaders. Who actually care.
Learn how to talk to employee
Leadership is out of touch with leading in general, but specifically how to lead for innovation. Lots of changes at the company without authentic, human centered, and clear communication.
everything they do for the people
Communicating and attitudes and rubbing the business there way instead of running it how it supposed to be fun
What is the best part about your compensation package?
The Medical cover for myself
40 percent discount on regular items and 60 on As is
Everything about the program is great
There is a nice discount and 401(k)
I do not have to worry about my family getting ill with the insurance offered.
Why do you feel undervalued and what would make you feel better about your compensation?
Fast food pays more and requires less.
Skillset is absolutely stellar and the things I can teach others safely doing things that would save time
Review from Operations Dept
Tasks grow but compensation does not
More indepth evaluations , opportunity for growth.
Only harsh complaints, favortism to white people and purely subjective goals
What are some of the best things about your team?
The team members and other shift team leaders
We do work well together
We work as a team
The teammates. They show up to work even when work is cancelled.
Everything is on point yes
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Speak up and let HR know that our supervisors are terrible
99% of the workforce are long tenure, with any new joiners only lasting a year or two before leaving the Toxic culture that’s encouraged by seniors and especially VPs who take great pleasure in lording pow
Communication it really leads back to poor management
Review from Customer Support Dept
More engagement with co-workers and immediate manager
Review from Operations Dept
What is most positive about the culture and environment at your company?
The people make the job
The teammates.they show upmto work
Everything i liovev it so nuch
Review from Customer Support Dept
Nothing. This company is dying
Employee discount 40% on everything
What needs to change to make the company culture better?
More considerate of the team and our families well being
To late for qvc they are finished
More associate onwnership and involvement
Treat all employees fairly and EQUALLY. Return to basics and kindness.
Be fair and clear with policies. One manager shouldnt contradict another.
What did you like most about the interview process?
It was indepth and educational
The way my interviewer was talking to me
Everytging aghh jjhji hg live
Review from Customer Support Dept
Quick they just want bodies in the seat for the holiday rush
The interviewing process was simple. It's mostly through emails.
Review from Customer Support Dept
What would you improve about your company's interview process?
Shut the company down its a waste
Interface with managers that have a plan
Performing a possible panel interview process
They can actually put in the information given to them. Been working since June and never received direct deposit but filled out the form the day of orientation. Had to pull teeth to get paid for orientation ( took 3 weeks).
Interview process is not structured and quite outdated
What makes you most happy at work?
When theres suitable work available
Working with other co worker
My trammates that show up to work.
The people make me happy.
Helping customers and hearing the happiness in their tone
What's going wrong and how can it be improved?
Takes advantage of elderly with the current easy pay system. Often overcharges customers and makes them call to fix.
Whole company is in a state of flux
Stop demading too much and giving too little.
Hr and staffing and the point system is unfair.
Clear out long tenure leadership and staff and modernise the culture systems and approach
What do you like best about your company?
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What would you most like to see improved at your company?
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