QVC CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are fair with all employees we n they have the same goals
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication, team work, helping employees
Review from Customer Support Dept
Listening to the concerns of their employees so that the employee can provide better Customer Service
Review from Customer Support Dept
communication is the biggest issue
Review from Customer Support Dept
Respecting their employees more than less
Review from Customer Support Dept
What is the best part about your compensation package?
Great benifits and perks for all employees
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They ALWAYS have something negative to say about you
Review from Customer Support Dept
I believe working with the public is hard at times you have difficult customers that abuse the system from returns from years yet you are suppose to have a strict return policy.Yet if you don't give the a customer a " refund " and they report you for" being rude" QVC will write you up ,effecting pay
Review from Customer Support Dept
better pay to meet the job needs
Review from Customer Support Dept
Getting a raise more times i a year
Review from Customer Support Dept
What are some of the best things about your team?
We are a team in all areas we help n assist one another daily
Review from Customer Support Dept
Everyone gets along, we help each other when supervisors won't help us.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Communication it really leads back to poor management
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The people n the atmosphere
Review from Customer Support Dept
Only positive thing is you have headphones on and don’t have to intera
Review from Customer Support Dept
The actual employees care about one another, ( supervisors excluded all they care about is looking out for themselves.)
Review from Customer Support Dept
What needs to change to make the company culture better?
better communication and better pay
Review from Customer Support Dept
What did you like most about the interview process?
They saw my potential n weak areas n help find the best fit for me in the company
Review from Customer Support Dept
It was fairly simple honestly
Review from Customer Support Dept
It was over the phone
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Our team n the environment over all
Review from Customer Support Dept
Helping the older people who call
Review from Customer Support Dept
What's going wrong and how can it be improved?
There is always a cloud of if you don't work fast enough you will get written up or if you try to do the right thing as to company policies with the customers and they don't like it employee should not get written up for doing what the we're trained to do. Quality department is the worst.
Review from Customer Support Dept
just do not like being treated as a number
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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