Working At Reservations.com - Ask a Question | Comparably
Reservations.com Empresa Reclamada
Experience your hotel stay in a new way with Reservations.com. Curated hotel stay experience. leer más
EMPLEADOS
PARTICIPANTES
37
Calificaciones
totales
1195
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Q&A With Reservations.com Employees

We work hard and play hard. While we have passion for all things hotels, we also have a passion for our family, friends, and most importantly ourselves. Here at Reservations.com, we keep sound work hours so that you pursue your passions outside of the bright red walls.

How employees describe working at Reservations.com

Answer the phone! No phone access available and no response from their email system

Revisión Publicado hace 9 meses

When a representative makes a mistake, fixing the mistake in a timely manor and providing the customer a full refund if the mistake can't be fixed.

Revisión Publicado hace un año

We booked a hotel reservation that was not labeled as non-refundable but as soon as we booked it switched to non-refundable. We just wanted to switch the date and they would not allow is to do so without us paying the full price of the previous booking. I would never recommend this company. TRASH!

Revisión Publicado hace 2 años

Livid with the experience I received

Revisión Publicado hace 2 años

Listen to customers when they have a legitimate complaint

Revisión Publicado hace 3 años
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What it's like to work at Reservations.com

  • Reservations.com los empleados generalmente trabajan 8.4 horas al día
  • Empleados en Reservations.com reportan que el ritmo de trabajo es cómodamente rapido
  • En un día típico, los empleados de Reservations.com tienen 0 reuniones
  • 91% of Reservations.com Los empleados esperan interactuar con su equipo todos los días
  • Reservations.com los empleados amenudo toman 0-10 Vacaciones pagas y días de enfermedad cada año
  • 83% of Reservations.com employees report they are happy with their work life balance
  • Los empleados de Reservations.com suelen recibir comentarios valiosos sobre cómo mejorar en el trabajo cada semana
  • 100% of Reservations.com los empleados llaman su ambiente de trabajo positivo

Q&A With Reservations.com Employees

Preguntado a all employees at Reservations.com

  • Very much so. There should be more

  • Yes

  • sure

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Preguntado a all employees at Reservations.com

  • Respuesta de los mejores empleados

    business casual

  • causal is fine

  • Business Casual

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Preguntado a all employees at Reservations.com

  • You have 4 days to work from home every 6 months.

  • 8 Days a year

  • enjoyable, works great for emergencies

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Preguntado a all employees at Reservations.com

  • Morale is in a good place.

  • It's currently very low. They're making a bunch of changes, after having us fill these out, that's making it not as enjoyable to work here.

  • Its good. Teams get along and work together very well. There is always a negative person at every office and this one isnt any different. No one feeds into them here.

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Preguntado a all employees at Reservations.com

  • Yes

  • Yes

  • The managers are always available via e-mail or phone. The company has a true open door policy.

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Preguntado a all employees at Reservations.com

  • Working with my team.

  • Weekends off

  • very excited

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Preguntado a all employees at Reservations.com

  • very laid back, and personable

  • upbeat

  • the company dress code is Business Casual. We are a close Knit team that depends on teamwork on a day to day operations to complete our daily goals and tasks. It is a very friendly environment. We try to make everyone feel welcome.

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Preguntado a all employees at Reservations.com

  • off some holidays. We should really have a travel discount incentive. We are a travel company that doesn't travel.

  • The ability to conform to scheduling when needed, listen to reasonable complaints from employees

  • We do get access to gym membership, office snacks, and lots of coffee!

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Preguntado a all employees at Reservations.com

  • About 1 hour

  • 30 mins to a hour

  • Interviews can be 30 minutes or two hours. It depends on the role and how many different departments you will interact with. This will gauge the length of the interview. Because depending on the role you may interview with as many as 4 managers. It really depends on the role and what you are expected to know and which team members you will interact with on a daily basis.

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Preguntado a all employees at Reservations.com

  • Met with Manoj, heard back very soon after.

  • Management, and about two days.

  • The senior management team.

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Preguntado a all employees at Reservations.com

  • Much more easier compared to other places that bombard you with behavioral questions that does nothing nor help with decision making for a career.

  • The same. You should always be prepared to answer questions in regards to how your resume meets and matches the job description that was posted. Be clear and to the point in your answers. Don't drag out your replies. When replying to a question state yes I have done that task and how and when you have done it and for what length of time. Have specifics don't generalize.

  • Very similar

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Preguntado a all employees at Reservations.com

  • Very flexible.

  • Very. They know things come up.

  • very flexible

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Preguntado a all employees at Reservations.com

  • Background check

  • Background check but not drug test.

  • no

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Preguntado a all employees at Reservations.com

  • By answering the questions professionally.

  • Be positive and upbeat

  • Practice and summarize your past skills and verify and give details on software and programs you have worked on, in and with.

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Preguntado a all employees at Reservations.com

  • Changes must be made but has huge potential to exceed!

  • SKY IS THE LIMIT!!!!!!!!!!!!!!!!

  • Reservations.com has a very strong future in the hospitality industry.

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Preguntado a all employees at Reservations.com

  • I feel excited to come in and get the job done.

  • excited

  • I enjoy working at REservations.com it is very challenging.

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Preguntado a all employees at Reservations.com

  • With having more training and guidance/direction given. Being able to have structure to know when things are going to be changed that impact day to day activities and not be reactive to problems but have clear set plans on how to deal with issues that may arise.

  • better benefits more vacation, personal and sick days

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Preguntado a all employees at Reservations.com

  • Sales is growing the fastest, most difficult is customer service

  • The whole company is growing the fast. I don't see any real difficulties at the moment

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Preguntado a la Customer Support Department at Reservations.com

  • Someone who is a team player, understanding and professional.

  • Our customer service team is very close knit they all get a long and work well together. They also work very hard to get as many of their tickets done accurately as possible each day. Our customer service team focus on accuracy and being honest and clear to the customers as possible.

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Preguntado a all employees at Reservations.com

  • A feeling of having to work on days off

  • Very good on work life balance.

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Preguntado a all employees at Reservations.com

  • That structure would be developed over time.

  • None.

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Preguntado a all employees at Reservations.com

  • Being able to have a challenge daily

  • working with my team

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Preguntado a la Customer Support Department at Reservations.com

  • Very open with eachother outgoing and hard working.

  • Customer support team is awesome and professional.

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Preguntado a all employees at Reservations.com

  • Very diverse

  • Diversity is good.

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Preguntado a all employees at Reservations.com

  • Small and compact.

  • small and comfortable

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Curious about what work's like at Reservations.com?

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Should I work at Reservations.com?

64% of Reservations.com employees would encourage their friends to become coworkers, whereas 22% are neutral and 14% would not recommend working at Reservations.com to their friends.

50
eNPS Score
64%Promoters
22%Passive
14%Detractors

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