Working At Reservations.com - Ask a Question | Comparably
Reservations.com Claimed Company
Experience your hotel stay in a new way with Reservations.com. Curated hotel stay experience. read more
EMPLOYEE
PARTICIPANTS
37
TOTAL
RATINGS
1195
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Q&A With Reservations.com Employees

We work hard and play hard. While we have passion for all things hotels, we also have a passion for our family, friends, and most importantly ourselves. Here at Reservations.com, we keep sound work hours so that you pursue your passions outside of the bright red walls.

How employees describe working at Reservations.com

Answer the phone! No phone access available and no response from their email system

When a representative makes a mistake, fixing the mistake in a timely manor and providing the customer a full refund if the mistake can't be fixed.

We booked a hotel reservation that was not labeled as non-refundable but as soon as we booked it switched to non-refundable. We just wanted to switch the date and they would not allow is to do so without us paying the full price of the previous booking. I would never recommend this company. TRASH!

Livid with the experience I received

Listen to customers when they have a legitimate complaint

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What it's like to work at Reservations.com

  • Reservations.com employees generally work 8.4 hrs a day
  • Employees at Reservations.com report the work pace is comfortably fast
  • On a typical day, employees at Reservations.com have 0 meetings
  • 91% of Reservations.com employees look forward to interacting with their team every day
  • Reservations.com employees most often take 0-10 paid vacation and sick days each year
  • 83% of Reservations.com employees report they are happy with their work life balance
  • Reservations.com employees typically get valuable feedback on how to improve at work Every Week
  • 100% of Reservations.com employees call their work environment positive

Q&A With Reservations.com Employees

Asked to all employees at Reservations.com

  • We currently do not have an internship program

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Aggregated Employee Answer on Comparably

  • Reservations.com employees rate their overall benefits a B and most of them think the perks are Good. 86% of Reservations.com employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation, and most of the employees believe the cash value of their benefits is less than $500/mo.

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Aggregated Employee Answer on Comparably

  • 86% of the same employees also feel like Reservations.com is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Reservations.com.

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Aggregated Employee Answer on Comparably

  • Reservations.com employees rate their manager an A- or 85/100 and the majority believe their manager truly cares about them as a person. Most of the employees (71%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Reservations.com employees rates their pay and overall compensation a B or 81/100. 82% of employees believe they are paid fairly and 76% of employees get raises every year.

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Curious about what work's like at Reservations.com?

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Should I work at Reservations.com?

64% of Reservations.com employees would encourage their friends to become coworkers, whereas 22% are neutral and 14% would not recommend working at Reservations.com to their friends.

50
eNPS Score
64%Promoters
22%Passive
14%Detractors

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