Q&A With Reservations.com Employees
We work hard and play hard. While we have passion for all things hotels, we also have a passion for our family, friends, and most importantly ourselves. Here at Reservations.com, we keep sound work hours so that you pursue your passions outside of the bright red walls.
How employees describe working at Reservations.com
Answer the phone! No phone access available and no response from their email system
When a representative makes a mistake, fixing the mistake in a timely manor and providing the customer a full refund if the mistake can't be fixed.
We booked a hotel reservation that was not labeled as non-refundable but as soon as we booked it switched to non-refundable. We just wanted to switch the date and they would not allow is to do so without us paying the full price of the previous booking. I would never recommend this company. TRASH!
Livid with the experience I received
Listen to customers when they have a legitimate complaint
What it's like to work at Reservations.com
- Reservations.com employees generally work 8.4 hrs a day
- Employees at Reservations.com report the work pace is comfortably fast
- On a typical day, employees at Reservations.com have 0 meetings
- 91% of Reservations.com employees look forward to interacting with their team every day
- Reservations.com employees most often take 0-10 paid vacation and sick days each year
- 83% of Reservations.com employees report they are happy with their work life balance
- Reservations.com employees typically get valuable feedback on how to improve at work Every Week
- 100% of Reservations.com employees call their work environment positive
Q&A With Reservations.com Employees
IDX: 25 TOT: 60
What kind of people succeed at Reservations.com?
People who are not afraid to work hard and speak up for change.
Hard Working
What's the vibe like in the Customer Support dept at Reservations.com? How many hours are you working?
50-55 hours per week including weekends and nights. Customer support team feels underappreciated but enjoys what they do and to help fellow team members out.
Vibe is very good and work 8 hours a day.
How secure do you feel at your job at Reservations.com?
90 percent secure
Somewhat secured.
How does Reservations.com make decisions around promotions?
Nice and quick!
Based on work performances.
How would you describe your overall experience interviewing at Reservations.com?
Interviewing was very exciting and easy.
It's a good experience. They try to not make it stressful even though it is. They will offer you water, do you have any questions for HR. They are willing to answer any questions you may have on the role or the company.
How innovative is Reservations.com?
Highly innovative,
We are working on being innovative. I think because we are so new, we have the unique opportunity to be a innovator instead of doing the same things other do. They could use the knowledge of the employees to help this more.
How's the vacation policy at Reservations.com?
Must get approved by management.
Good, everyone gets 10 days to start and it increased based on seniority.
How's the work pace at Reservations.com?
modern
The work pace is strong and steady not to hectic or crazy. The days go by fast.
How difficult is it to maintain a social life while in your job at Reservations.com?
Not difficult at all!
Very easy to maintain a social life outside of work.
What are the team outings like at Reservations.com?
Lots of fun!
We try to keep our outings fun filled and give diversity that will appeal to all to participate
How can I improve my chances of being hired at Reservations.com?
show attitude of progress
Be detailed and honest in your experience and skills. Apply for positions that best fit your skills and past experience. Make sure what you are applying for jobs that match directly with your skill level. If straight out of college apply for entry level jobs.
What are your coworkers at Reservations.com like?
Coworkers are very friendly, and welcoming.
We have a very cooperative team with no office politics or drama.
How long after an interview at Reservations.com does it take to hear back?
i interviewed and later that same day i was offered a position. They had originally advised me to give a few days which I was completed ok with.
What perk or benefit should Reservations.com have?
Amazing travel discounts and bonuses
What are the most important soft skills I need to be successful at Reservations.com?
Being able to hold yourself accountable to what you are required to do daily without supervision.
What are company outings like at Reservations.com?
Fun. We usually do something to really unwind and the owners do show up. This should be done monthly if not more often.
What is the daily attire at Reservations.com?
business casual.
How are the career growth opportunities on the HR team at Reservations.com?
Yes, I try to attend all the social events I can. The people here are great to hang out with.
Why work for Reservations.com?
Work ethic is incredible, work-life balance, and values.
How's the leadership on the Executive team at Reservations.com?
The leadership team is always available via phone or e-mail. They are easy to ask questions to and always expect their team to work independently and be creative thinkers who think outside the box.
What was the most difficult question that was asked during your interview at Reservations.com?
Why you want to work for Reservations.com?
How are layoffs handled in the Customer Support department at Reservations.com?
Hasnt happened yet.
How does Reservations.com handle HR issues?
We have a HR person on site.
In your opinion, what are the most common interview questions that Reservations.com asks?
Where do you want to be in 5 years.
How helpful was your Executive team when you were first hired at Reservations.com?
very helpful






