Working At Reservations.com - Ask a Question | Comparably
Reservations.com Claimed Company
Experience your hotel stay in a new way with Reservations.com. Curated hotel stay experience. read more
EMPLOYEE
PARTICIPANTS
37
TOTAL
RATINGS
1195
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Q&A With Reservations.com Employees

We work hard and play hard. While we have passion for all things hotels, we also have a passion for our family, friends, and most importantly ourselves. Here at Reservations.com, we keep sound work hours so that you pursue your passions outside of the bright red walls.

How employees describe working at Reservations.com

Answer the phone! No phone access available and no response from their email system

When a representative makes a mistake, fixing the mistake in a timely manor and providing the customer a full refund if the mistake can't be fixed.

We booked a hotel reservation that was not labeled as non-refundable but as soon as we booked it switched to non-refundable. We just wanted to switch the date and they would not allow is to do so without us paying the full price of the previous booking. I would never recommend this company. TRASH!

Livid with the experience I received

Listen to customers when they have a legitimate complaint

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What it's like to work at Reservations.com

  • Reservations.com employees generally work 8.4 hrs a day
  • Employees at Reservations.com report the work pace is comfortably fast
  • On a typical day, employees at Reservations.com have 0 meetings
  • 91% of Reservations.com employees look forward to interacting with their team every day
  • Reservations.com employees most often take 0-10 paid vacation and sick days each year
  • 83% of Reservations.com employees report they are happy with their work life balance
  • Reservations.com employees typically get valuable feedback on how to improve at work Every Week
  • 100% of Reservations.com employees call their work environment positive

Q&A With Reservations.com Employees

Asked to all employees at Reservations.com

  • People who are not afraid to work hard and speak up for change.

  • Hard Working

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Asked to the Customer Support Department at Reservations.com

  • 50-55 hours per week including weekends and nights. Customer support team feels underappreciated but enjoys what they do and to help fellow team members out.

  • Vibe is very good and work 8 hours a day.

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Asked to all employees at Reservations.com

  • 90 percent secure

  • Somewhat secured.

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Asked to all employees at Reservations.com

  • Nice and quick!

  • Based on work performances.

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Asked to all employees at Reservations.com

  • Interviewing was very exciting and easy.

  • It's a good experience. They try to not make it stressful even though it is. They will offer you water, do you have any questions for HR. They are willing to answer any questions you may have on the role or the company.

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Asked to all employees at Reservations.com

  • Highly innovative,

  • We are working on being innovative. I think because we are so new, we have the unique opportunity to be a innovator instead of doing the same things other do. They could use the knowledge of the employees to help this more.

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Asked to all employees at Reservations.com

  • Must get approved by management.

  • Good, everyone gets 10 days to start and it increased based on seniority.

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Asked to all employees at Reservations.com

  • modern

  • The work pace is strong and steady not to hectic or crazy. The days go by fast.

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Asked to all employees at Reservations.com

  • Not difficult at all!

  • Very easy to maintain a social life outside of work.

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Asked to all employees at Reservations.com

  • Lots of fun!

  • We try to keep our outings fun filled and give diversity that will appeal to all to participate

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Asked to all employees at Reservations.com

  • show attitude of progress

  • Be detailed and honest in your experience and skills. Apply for positions that best fit your skills and past experience. Make sure what you are applying for jobs that match directly with your skill level. If straight out of college apply for entry level jobs.

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Asked to all employees at Reservations.com

  • Coworkers are very friendly, and welcoming.

  • We have a very cooperative team with no office politics or drama.

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Asked to all employees at Reservations.com

  • i interviewed and later that same day i was offered a position. They had originally advised me to give a few days which I was completed ok with.

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Asked to all employees at Reservations.com

  • Amazing travel discounts and bonuses

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Asked to all employees at Reservations.com

  • Being able to hold yourself accountable to what you are required to do daily without supervision.

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Asked to all employees at Reservations.com

  • Fun. We usually do something to really unwind and the owners do show up. This should be done monthly if not more often.

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Asked to all employees at Reservations.com

  • business casual.

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Asked to the HR Department at Reservations.com

  • Yes, I try to attend all the social events I can. The people here are great to hang out with.

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Asked to all employees at Reservations.com

  • Work ethic is incredible, work-life balance, and values.

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Asked to the Executive Department at Reservations.com

  • The leadership team is always available via phone or e-mail. They are easy to ask questions to and always expect their team to work independently and be creative thinkers who think outside the box.

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Asked to all employees at Reservations.com

  • Why you want to work for Reservations.com?

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Asked to the Customer Support Department at Reservations.com

  • Hasnt happened yet.

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Asked to all employees at Reservations.com

  • We have a HR person on site.

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Asked to all employees at Reservations.com

  • Where do you want to be in 5 years.

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Asked to the Executive Department at Reservations.com

  • very helpful

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Curious about what work's like at Reservations.com?

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Should I work at Reservations.com?

64% of Reservations.com employees would encourage their friends to become coworkers, whereas 22% are neutral and 14% would not recommend working at Reservations.com to their friends.

50
eNPS Score
64%Promoters
22%Passive
14%Detractors

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