I wish tbey would listen as well. Encourage the employees that show up to work. Pay attention to whats going on around the store.
Revisión Publicado hace 4 años
They were available at most times
Revisión Publicado hace 4 años
I love my boss except for one thing. He won’t give me a starting wage of 15.00 an hour. I thought Smiths raised their hourly wage so why am I at 12.50. I don’t get any help about my wage. Thank
Revisión Review del Departamento de Customer Success · Publicado hace 4 años
Good leaders and treated you well
Revisión Publicado hace 5 años
understanding, kind, always thankful , lets us know how much the care about the team they have
Revisión Publicado hace 5 años
Flexible and understanding to our situations.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años
The Managers at Smith's are very down to earth but very direct and maintiain professionalism even when faced with rude customers
Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años
They strive to improve where needed.
Revisión Review del Departamento de Ventas · Publicado hace 9 años
We have gotten new managers within the last two months and I really don't like the leadership team at all.
Revisión Review del Departamento de Ventas · Publicado hace 7 años
There is more than one to voice your concerns.
Revisión Review del Departamento de Operaciones · Publicado hace 7 años
Debatable type of question due to circumstances
Revisión Review del Departamento de Ventas · Publicado hace 6 años
Being involved with the team and there when they are needed, not off wandering or sitting in the office on their phone. Not acting like it's not their job to handle an issue that comes up. Treat everyone with respect, not just those of family or those in the inner circle.
Revisión Review del Departamento de Customer Success · Publicado hace un año
communication, consistency, professionalism, Anger, scheduling
Revisión Publicado hace 3 años
Appreciating their long term employees
Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años
scheduling promised hours, transparent about whats going on in the kiosk, HR keeping private chats private, managers doing their job correctly (paperwork especially (my manager hardly does theirs) as well as ordering product)
Revisión Publicado hace 3 años
Change the demeanor in which they speak with people. Let people work in the department they are scheduled. Don't interpret people well they are on a break especially in the break room.
Revisión Publicado hace 4 años
Being respectful toward the customers and employees
Revisión Publicado hace 5 años
Realizing that people on the floor are people too and that life happens to all of us. Handling of the pandemic response and security implementations have terribly scattered, unorganized, and even downright nonsensical at times. I'm disgusted with Kroger's decision to close 2 stores for 3$ an hour!
Revisión Review del Departamento de Customer Success · Publicado hace 5 años
Everything including talking to regular people
Revisión Review del Departamento de Operaciones · Publicado hace 7 años
Communication skills are very weak
Revisión Review del Departamento de Ventas · Publicado hace 7 años
Fair treatment and better associate incentives
Revisión Review del Departamento de Ventas · Publicado hace 7 años
They need some compassion for their fellow man. They treat everyone as if they are beneath them. Acting as if they weren't once in their shoes. Having a everyone is replaceable resolve and complete lack of respect for anyone one not in their pay grade. They are lazy, ungreatful, selfish.
Revisión Review del Departamento de Operaciones · Publicado hace 6 años
Holding management accountable and being in touch with needs of the local stores.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
Communication, equal treatment with discipline and praise, their people skills (when it comes to managing) are the absolute worst! They rely on intimidation, and belittling to get their point (that is NEVER wrong) though.
Revisión Review del Departamento de Ventas · Publicado hace 6 años
They need to care for people as much as they care about themselves
Revisión Publicado hace 5 años
Everything from the basics of leadership to the way we sell and promote.
Revisión Publicado hace 5 años
CHOOSING BETTER MANAGERS THAT GENUINELY CARE ABOUT THEIR EMPLOYEES AND WELL BEING
Revisión Publicado hace 4 años
Management needs to learn how to manage a store correctly & correct problems that arise that are beyond the employees' scope to fix. (This typically doesn't happen at my store - instead, shortcuts & other such nonsense is taken & the problem never gets fully resolved.) Technology needs upgrade.
Revisión Publicado hace 4 años
Being supportive. There is nothing more demoralizing than getting beat up everyday by customers, while having employee shortages, while EVERYONE is new around you, while there are supply chain issues, and having district/corporate staff walk you and tell you it's not good enough. Empathize. Help.
Revisión Publicado hace 4 años