-52
eNPS Score
Q&A With Smith's Food and Drug Employees
At Smith’s, we are in the food industry; however, we are in the people business. Smith's places our Customers first by anticipating their needs, exceeding expectations and gaining trust. We provide our Customers with great products at good prices and deliver a shopping experience that makes them want to return. The first step to earning highly satisfied Customers is to employ highly satisfied Associates. At Smith's, we want our Associates to feel valued, supported and engaged. To ensure this engagement, our company offers competitive pay, health and wellness benefits, educational opportunities, exclusive discounts, career advancement opportunities and much more.
How employees describe working at Smith's Food and Drug
The show managers put on for customers
I am so impressed with the training provided and the care upper management t puts into their employees
I am not sure how to answer.
Review from Customer Success Dept
It is a great product at a reasonable price.
Work ethic, respect, responsibility. This is not high school and must not be treated as a hang-out session. I don't think there is any way to work together better.
Review from Customer Success Dept
What it's like to work at Smith's Food and Drug
- Smith's Food and Drug employees generally work 8.6 hrs a day
- Employees at Smith's Food and Drug report the work pace is extremely fast
- 57% of Smith's Food and Drug employees look forward to interacting with their team every day
- Smith's Food and Drug employees typically get valuable feedback on how to improve at work Every Week
- 72% of Smith's Food and Drug employees call their work environment negative
Q&A With Smith's Food and Drug Employees
IDX: 0 TOT: 29
What interview questions does Smith's Food and Drug ask?
Completely depends
What's the company culture like at Smith's Food and Drug?
Disconnected
What's the office vibe like at Smith's Food and Drug?
Friendly
What are you most excited about working at Smith's Food and Drug?
Having a job
What benefits does Smith's Food and Drug provide?
All standard benefits
How's the work life balance at Smith's Food and Drug?
You can leave work at work on most days
How does Smith's Food and Drug make decisions around promotions?
If you know someone in the office? I actually have no idea.
How's the vacation policy at Smith's Food and Drug?
Good if you can find time to use it
How much and how often do raises happen at Smith's Food and Drug?
It’s every years worth of work. Not by calendar year but by hours worked
How's the work pace at Smith's Food and Drug?
Pretty faced paced most days especially before holidays
What's the best part of your job at Smith's Food and Drug?
The paycheck
How challenged are you at Smith's Food and Drug?
Minimally. Unless we are talking about my patience then that is challenged hourly most days
How difficult is it to maintain a social life while in your job at Smith's Food and Drug?
Depends on your department and Store. Some have lots of hours so can have a lot of people with in the department so you can switch easily. Others it is you and another coworker so it’s you work or I do which makes holidays and other events difficult
How do you feel about going to work at Smith's Food and Drug everyday?
Lots of anxiety. Customers demands and expectations seem to continually grow more outrageous. Also, the lack of decency and kindness from shoppers. Just because we are getting paid, does not give you the right to treat me like trash or your slave.
How's the feedback proccess at Smith's Food and Drug?
Very poor. Everyone is great and most reviews are just check boxes. Management has an archaic evaluation form which means nothing and is never reviewed
What kind of people succeed at Smith's Food and Drug?
People who do not ask questions of there bosses
What's one thing you wish you'd known before joining Smith's Food and Drug?
Knowing how important it is to follow the leader without questioning what you are suppose to do
How's the morale at Smith's Food and Drug?
Depends on the store.
How much diversity is there among employees at Smith's Food and Drug?
Diverse for Utah
What's the office layout like at Smith's Food and Drug?
Each department has there own area with its own cubicle and office system
What unique perks and benefits does Smith's Food and Drug provide?
Grocery discount
How do I do well in an interview at Smith's Food and Drug?
Research the area you are applying. Know the competition, why they are succeeding or why smith’s is successful in that area. Also, have some good stories about conflict resolution prepared
How long do the interviews usually take at Smith's Food and Drug?
Depends on the department and the level of application.
How would you describe your overall experience interviewing at Smith's Food and Drug?
Overall, the experience was pretty good. That was until I realized the communication between the people interviewing me and Store which I was placed had no idea they where hiring me. My area was within pharmacy and our supervisors thought it was a good idea to wait until the day before I was to start to tell my new manager I was now the new employee. This made it very awkward with the remaining staff. When inquired with some more seasoned employees, they told me this was pretty standard protocol especially within pharmacy. So as I said, the interview was pretty standard, but more communication between the people hiring and the staff who you will be working with in the near future would improve the onboarding to the Store.
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Should I work at Smith's Food and Drug?
15% of Smith's Food and Drug employees would encourage their friends to become coworkers, whereas 18% are neutral and 67% would not recommend working at Smith's Food and Drug to their friends.
| 15% | Promoters |
|---|---|
| 18% | Passive |
| 67% | Detractors |
