SPS Commerce Employee Reviews

I'm in my mid-50s and I would like to spend the rest of my career with SPS.

Revisión Review del Departamento de Ingienería · Publicado hace 2 años

i love working here. I learned a lot and everyday a learn more. However, in my team I believe we are overwork because we received so many tickets, but I know eventually it will be ok.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

So different from manager to manager. A hands off manager can really throw things off in the wrong direction. A good one doesnt micromanage but gets things done behind the scenes while demonstrating transparency and communicating company initiatives to the team so nothing is a surprise

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Overall, I feel secure and enjoy a great work environment with an excellent work-life balance. However, I would appreciate more challenges and opportunities for career growth at SPS, as I’m eager to further develop my skills and take on new responsibilitie

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

slightly chaotic, lots of change in a short period of time, makes it a bit challenging to settle into a process and work flow

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

Really good vision and flexible way forward.

Revisión Review del Departamento de Ingienería · Publicado hace 2 años

they hear us and do their best to help out team succeed

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Frequent communication at a reasonable and understandable level

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

They actually listen and often ask for input on how to improve processes.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

They are as transparent and clearly communicate our goals and objectives.

Revisión Review del Departamento de IT · Publicado hace 2 años

Managers need to follow through with the things they promise to assist with.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Updating policies to be more inclusive, like a realistic maternity leave and options for part-time work.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Be more aligned to the market.

Revisión Review del Departamento de Ventas · Publicado hace 2 años

respect and listen to staff; handle complaints; assess staff's remuneration, and so on

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

The Senior Management team has made numerous decisions and movements over the last several years that have improved their life and financial situations while not doing the same for their employees, all while lying to our faces and saying employees come first.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

I really like the ESPP.

Revisión Review del Departamento de Ingienería · Publicado hace 2 años

maybe my compensation and VLs

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

The PTO is pretty decent after the first tier.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Pay, 401k match, health insurance

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

My pay and the foodsby perk

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Benefits are not standardized globally and vary even within the same country, including differences in pension plans, stock options, and health insurance. Additionally, salaries are not aligned with local market rates for comparable roles.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

The only reason I am saying that I am not paid fairly is because of the massive increase in products and services (inflation) that we've seen over the past 3-4 years. If inflation is 10% (for example), yearly merit increases should be at least 10%.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

SPS has the opportunity to provide competitive compensation based on the market and the performance of the company

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Perhaps feel like I could make more money elsewhere, but working for an industry leader with great culture and benefits outweighs the additional compensation at this point in my career. Making more money would assure I'd never leave!

Revisión Review del Departamento de Ventas · Publicado hace 2 años

SPS is known for having tight pay scales and wage increases. It takes serious effort for a manager to get any pay increase greater than 3% approved. There are very few employees at this company, at any given point in time, that has had their wages keep up with inflation.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 2 años

Institutional memory. A lot of employees have been here for a very long time, especially my manager.

Revisión Review del Departamento de Ingienería · Publicado hace 2 años

everyone has time to help each other

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Everyone likes to have fun

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

The best thing about my team is our strong collaboration and support. We help each other whenever needed, can always rely on one another, and actively share knowledge. This creates a positive environment where everyone feels valued and empowered to grow together.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

open, honest, sense of purpose, good sense of humor

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

some are good, but the majority is incapable, unmotivated, unorganized, unprofessional, inefficient

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

They should stop micro-managing others because of their own insecurities. I have never had to dim someone else's light in order to shine. Succeed Together is difficult when you have colleagues that try to shut you down.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Across the board, we are struggling with capacity issues and lack of ownership. This can lead projects to stall out, things to be missed, and miscommunication across the board. This causes frustration and puts strain on working relationships.

Revisión Review del Departamento de Producto · Publicado hace 2 años

SPS seems to have a cultured sense of "this is always how we have done it" There are too many people here who have only experienced SPS. while this is valuable to know where we have been and where we are going, they do not know or understand how better processes work outside of SPS.

Revisión Review del Departamento de IT · Publicado hace 2 años

More trainings, more familiarization with tools and troubleshooting

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

The culture is very inclusive and open.

Revisión Review del Departamento de Ingienería · Publicado hace 2 años

everyone grows here and you get recognition in all your efforts

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Working completely remotely and flexibility with working remotely for folks that are in Minneapolis

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

The most positive aspect of my company’s culture is that everyone can truly be themselves. It’s an inclusive, welcoming environment where diverse perspectives are valued. The positivity fosters respect, open communicat

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

helpful, friendly, and always learning

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

nobody, including (middle)management seems to care about financial results, efficiency, tooling used to achieve our goals

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

So far so good for the time being

Revisión Review del Departamento de Ventas · Publicado hace 2 años

Less process, more work getting done. Many tasks need to be, and can be, automated, such as the entire devops and infraops teams work to improve developer productivity. Stop building custom solutions that build onto tech debt and perpetuate people's justification for busy work.

Revisión Review del Departamento de IT · Publicado hace 2 años

Value employees more, pay employees better, have better benefits, stop cheaping out

Revisión Review del Departamento de Ingienería · Publicado hace 2 años

Execute the culture and don't write colourfull picture which nobody in the upper management is following.

Revisión Review del Departamento de Ventas · Publicado hace 2 años

Learning new things, both technically and socially.

Revisión Review del Departamento de Ingienería · Publicado hace 2 años

Socializing with customers and coworkers at the beginning and end of meetings

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

What makes me happiest at work are my supportive colleagues, the continuous opportunities for learning and personal growth, and being able to contribute to meaningful improvements. It's incredibly rewarding to play a part in both the company's success and my own development.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

Solving a problem that impacts many people

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

When I'm able to resolve a complex problem. When it seems like the sky is falling, that is when I do my best work. There is nothing more rewarding taking an angry customer and turning them into a happy customer.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

I have would appreciate the opportunity to work 4 days vs 5. It's difficult to manage all of my work and life at home and I don't think it NEEDS to be difficult. I think that type of stress can be mitigated with intentional policies from the executive team.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Pay and perks need to be reflective of work. Lower pay and benefits mean that only the bad-quality staff are staying behind while others jump ship.

Revisión Review del Departamento de Ventas · Publicado hace 2 años

There is way too much upper and middle management and far too little actual resources/staff to actually accomplish the work. We are focused on buying other companies and growing and selling and forcing our customers to buy things but wont address our extremely dysfunctional communication and process

Revisión Review del Departamento de Mercadotecnia · Publicado hace 2 años

see above, it's all about the same

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

The company does not value its employees

Revisión Review del Departamento de Ingienería · Publicado hace 2 años