SPS Commerce Environment Employee Reviews

The culture is very inclusive and open.

Review from Engineering Dept

everyone grows here and you get recognition in all your efforts

Review from Customer Success Dept

Working completely remotely and flexibility with working remotely for folks that are in Minneapolis

Review from Customer Success Dept

The most positive aspect of my company’s culture is that everyone can truly be themselves. It’s an inclusive, welcoming environment where diverse perspectives are valued. The positivity fosters respect, open communicat

Review from Customer Support Dept

helpful, friendly, and always learning

Review from Customer Support Dept

My managers and my team are supportive

Review from Customer Success Dept

Hard work trickles down. What I mean is, you don't see the managers doing nothing and delegating everything to their employees. Most of them work longer hours, and lead by example. They walk the walk.

Review from Customer Success Dept

Everyone is willing to help you. Our company is complex. There are a lot of contacts you need to make and teams the teams you need to work with vary. I havent come across a person yet that isnt willing to not only point you in the right direction but also give you any knowledge they have on it.

Review from IT Dept

The company values and acceptance of culture differences per country

Review from HR Dept

There is always something to do, teams really do collaborate, and questions are encouraged

Review from HR Dept

very strong collaboration amongst peers

Review from Customer Success Dept

I think the culture around people and that there is a genuine interest in having good people at the company

Review from Customer Success Dept

The genuine insistence on maintaining a work/life balance.

Review from Sales Dept

There is a very open and inclusive culture, focused on what is done and not who is doing it.

Our Company works hard to be inclusive to everyone, no matter the race, age or gender. It feels like a place anyone could work at.

Review from IT Dept

The people of course. You can tell people are really proud to work for the SPS. The company really cares for their employees and their customers. It is very exciting to be working for a growth company.

Review from Customer Success Dept

Everyone is very positive attitude-wise

Review from Marketing Dept

Everyone is aware of the currently situation we're working under

Review from Marketing Dept

The team mentality and overall inclusion of everyone

Review from Sales Dept

open and honest and friendly

Review from HR Dept

nobody, including (middle)management seems to care about financial results, efficiency, tooling used to achieve our goals

Review from Operations Dept

So far so good for the time being

Review from Sales Dept

Less process, more work getting done. Many tasks need to be, and can be, automated, such as the entire devops and infraops teams work to improve developer productivity. Stop building custom solutions that build onto tech debt and perpetuate people's justification for busy work.

Review from IT Dept

Value employees more, pay employees better, have better benefits, stop cheaping out

Review from Engineering Dept

Execute the culture and don't write colourfull picture which nobody in the upper management is following.

Review from Sales Dept

One of our values is Employees Come First; however, the post-COVID changes have shown that this is definitely not the case. Employees are being forced to change their established lives by doing more days in the office without any reasonable or measurable rationale.

Review from Sales Dept

The culture used to be good, but having inconsistent rules across the organisation like variation in WFH rules based on which manager you have have degraded the culture.

Review from Sales Dept

There's a lot of emphasis on management, but very little emphasis on leadership - there's a difference! At least in my department it seems like people think they look good by making others look bad - there isn't a 'rising' tide mentality.

Review from HR Dept

Focus on employee needs and do not push local labour laws.

Review from Sales Dept

Since I have started I have seen a loss of benefits or "perks" since I was recruited in 2021. Bait and Switch

Review from Sales Dept

Higher pay would make it a better culture. I wouldn't need 2 jobs to survive.

Review from Marketing Dept

Be more in touch with the changing trends

Review from Sales Dept

have a clearly defined processes and procedures and train staff to follow them

Review from Customer Success Dept

Pay employees better and provide better avenue of growth and expansion

Review from Customer Success Dept

People need to be trained in better on what every team handles. Everyone seems to think billing support handles everything and when we need to reach out we get no response unless we get a manager involved. The account executives are the worst at response time and invoicing team is bad as well.

Review from Customer Success Dept

When your a $5 billion dollar company, don't penny pinch. Match 401k up to 6%. Pay people for tenure and experience. When you have breakfast for the company, don't just do granola and fruit. Have the CEO actually show up to company event. President's club should be all inclusive.

Review from Sales Dept

Employees need to be more of a main focus and need to be rewarded for hard work.

Review from Customer Success Dept

Executives either don't have a plan, or the plan isn't executed well in the levels directly below them. By the time it gets to our Product Owners and technology teams everything is chaos.

Review from Product Dept

maybe more in person interaction. I realized that the thing that made me stay on my last work is the people working with me. Even if the work is too heavy, this helps me stay and find the value on what I do.

Review from Customer Support Dept

Less micromanaging and harshness and more acceptance and feeling of togetherness.

Review from Customer Success Dept