D+
60/100
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State Farm Insurance Empresa Reclamada
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about being here to help life go right™ for customers by providing solutions for all of life’s moments. leer más
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State Farm Insurance Outlook Employee Reviews
All
Positive
Constructive
¿Qué te hace más feliz en el trabajo?
helping people when they need it
Revisión Publicado hace 5 días
Knowing my purpose and where I fit in to the success of the company.
Revisión Publicado hace un año
Work life balance is very good for a large company!
Revisión Review del Departamento de Legal · Publicado hace 2 años
i was happy until i realized what was going on
Revisión Review del Departamento de Customer Success · Publicado hace 2 años
At the present moment, my customers. I do what I do to advocate for them when and where I can.
Revisión Publicado hace 2 años
Being able to work from the comfort of my home.
Revisión Review del Departamento de Customer Success · Publicado hace 2 años
Being able to work from home
Revisión Publicado hace 2 años
The environment and the pay.
Revisión Publicado hace 2 años
The positive work environment and the learning experiences.
Revisión Publicado hace 2 años
Understanding what I am doing and why?
Revisión Publicado hace 3 años
The fact that I get to work on some of my favorite technical subjects.
Revisión Publicado hace 3 años
Although to a much greater extent, I can still see the results of my labor. I am expected to be accountable to the organization and myself.
Revisión Review del Departamento de Operaciones · Publicado hace 3 años
I love my job, and all it entails. The company needs work.
Revisión Publicado hace 3 años
Helping others in stressful situations.
Revisión Publicado hace 3 años
Getting paid is the best
Revisión Publicado hace 3 años
When I can complete my daily tasks i feel accomplished.
Revisión Publicado hace 3 años
Freedom amd independance i have
Revisión Publicado hace 4 años
Monday through Friday schedule and being able to work from home. PTO is good
Revisión Review del Departamento de Operaciones · Publicado hace 4 años
Talking to customers and peers
Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años
Getting off of work and getting paid
Revisión Publicado hace 4 años
¿Qué está mal y cómo se puede mejorar?
Actually caring about their employees and investing in better technology
Revisión Publicado hace 2 años
Everything. Fix billing. Fulfill policy coverage. Stop screwing everyone over.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años
Everything is numbers focused not customer focused
Revisión Publicado hace 3 años
We cannot pay out on claims what people wanf
Revisión Publicado hace 3 años
Everything. Fire the CEO and hire someone new who is actual capable of listening to the employee concerns and improving things to increase quality of customer service and employee morale
Revisión Publicado hace 3 años
State Farm assigns temporary agents when someone leaves, dies, or retires. This involves transferring policies and payment plans or billing to the new agent; there are people paying on policies that do not exist as they are assigned to an agent that does not exist, and a policy that cannot be found.
Revisión Publicado hace 3 años
Disgruntled employees have no incentive to treat your customer with dignity. Continue use the fear tactices and see your market share shrink.
Revisión Publicado hace 3 años
Again, the neverending workload, the amount of unchecked control supervisors can have, micromanagement, and pay that is insufficient.
Revisión Publicado hace 3 años
The only hope is to replace Tipsord with someone who has worked with the insuring public and has the company's best interest at heart.
Revisión Publicado hace 3 años
The quality of service has negatively changed
Revisión Publicado hace 4 años
Thoughts on improvements is something that should be paid for !!
Revisión Publicado hace 4 años
We used to have a personal relationship with agents and customer service was top notch. Now everyone is a number to be worked in the queue.
Revisión Publicado hace 4 años
Hire more employees, PROPERLY train them, pay them fairly, have more flexibility
Revisión Publicado hace 4 años
Just quit using the word professional.
Revisión Publicado hace 4 años
Unknown. After I was treated like I was something you stepped on in a dog park & threaten to be turned over to 'legal' I retired from State Farm.
Revisión Review del Departamento de Customer Success · Publicado hace 4 años
We have lost the personal toch, personal responsibility. The emphasis is on checking all of the boxes not on the ultimate outcome and customer satisfaction
Revisión Publicado hace 4 años
Stop treating the people that do the hardest jobs the worst. Pay us better, stop micro managing and insulting us, adjust the ridiculous "metrics" that are impossible to meet, fix the never ending system issues and appreciate how hard this job is or at least acknowledge the people that do so much.
Revisión Publicado hace 4 años
Get rid of the metrics and the externals, they mess up the claims. Increase the pay so people will want to work for the company
Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años
Stop automatically siding with bad management. It why the majority people are quitting
Revisión Publicado hace 5 años
The service is not living up to the promise agents sell.
Revisión Publicado hace 5 años
¿Qué es lo que más te gusta de tu empresa?
I have a lot of autonomy on my team to do the work I want to do.
Revisión Publicado hace 5 años
The Financial strength and the strong brand recognition
Revisión Review del Departamento de Ventas · Publicado hace 5 años
Everything, there is nothing I can think of that stands out better than the others.
Revisión Review del Departamento de Administración · Publicado hace 8 años
Well know name in the industry. Respected.
Revisión Publicado hace 9 años
¿Qué es lo que más te gustaría ver mejorado en tu empresa?
Management has no technical understand of what my entire department does.
Revisión Publicado hace 5 años
Better pay structure for employees and Agents. Turn back to the way employees were appreciated and boost moral.
Revisión Review del Departamento de Ventas · Publicado hace 5 años
Better incentives not goal oriented only
Revisión Publicado hace 9 años
more productivity and more aggressive about the future
Revisión Publicado hace 9 años
Benefits for agent's staff
Revisión Publicado hace 9 años
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