Transcom Outlook Employee Reviews | Comparably
Transcom Empresa Reclamada
Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. leer más
EMPLEADOS
PARTICIPANTES
169
Calificaciones
totales
1347
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Transcom Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

my colleagues and acomplishments as well as salary

Revisión Review del Departamento de Operaciones · Publicado hace un año

The feeling of accomplishment after resolving an issue

Revisión Publicado hace un año

Makes me happy Working from home

Revisión Publicado hace un año

my coworkers and very nice

Revisión Publicado hace 2 años

My teammates, the culture and the environment

Revisión Publicado hace 2 años

The people, the environment and the culture

Revisión Publicado hace 2 años

The people I work with and the environment.

Revisión Publicado hace 2 años

workload, exciting assignments, discussions with professionals

Revisión Publicado hace 4 años

Helping customers with questions or concerns.

Revisión Publicado hace 4 años

Compensation and benefits from the company

Revisión Publicado hace 4 años

Being able to help people, and sensing their sincere gratitude when you are able to help them solve their problem. The fact that I can work a 4 day, 10 hour shift. The fact that I work from home. My co-workers.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Being able to help people

Revisión Publicado hace 4 años

The people I work with

Revisión Publicado hace 4 años

helping customers and being able to help

Revisión Publicado hace 4 años

salary, benefit, work environment and allowances

Revisión Publicado hace 4 años

PEOPLE, PRODUCTS, SERVICES, CHALLENGES, AND BENEFITS

Revisión Publicado hace 5 años

Honestly, that I'm getting paid to talk on the phone while sitting in the comforts of my own home.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

My ability to help customers makes me most happy at work.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

The chance to create and solve problems differently

Revisión Publicado hace 7 años

Quiet days with plenty of time to learn new tips and tricks about the systems, or teaching new team members

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

¿Qué está mal y cómo se puede mejorar?

I already offered all advises internally, got ghosted.

Revisión Publicado hace 4 meses

I am a work at home agent, there was promissed support that is not there. When you need assistance and you are on a live call, waiting 45 mins for an answer is not reasonable. The rules change by the day and you are never told the same thing twice. It is very inconsistent and stressful

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Employees are valued. Consistent management strat and approach

Revisión Review del Departamento de Operaciones · Publicado hace 9 años

¿Qué es lo que más te gusta de tu empresa?

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¿Qué es lo que más te gustaría ver mejorado en tu empresa?

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Review Sentiment at Transcom

85
85%
15
15%

About Transcom's Outlook

B
73/100

Where This Score Ranks Transcom's Outlook

TOP
35%

In the Top 35% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

6th

6th place versus 5 competitors rated on Comparably

Transcom's Outlook is scored a B by 259 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Transcom's Outlook score helps to boost their overall culture score, due partly to the fact that the Operations department’s positive scores help Outlook to be one of Transcom's stronger culture attributes. Use the filters below to understand Transcom employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Experience - 3 to 6 Years
    +17%
  • Ethnicity - Asian or Pacific Islander
    +11%
  • Department - Operations
    +9%

Rate Outlook the Lowest

  • Department - Customer Support
    -19%
  • Experience - Entry Level
    -18%
  • Ethnicity - Caucasian
    -11%

How Transcom's Outlook Score is Calculated

FILTER RATINGS BY

Results from 162 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

74
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico38%
Bueno25%
Neutral29%
Malo0%
Terrible8%
How do your customers perceive your company?
AnswerPercent
70%
No30%
Are you typically excited about going to work each day?
×
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