Transcom Leadership Employee Reviews | Comparably
Transcom Claimed Company
Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. read more
EMPLOYEE
PARTICIPANTS
168
TOTAL
RATINGS
1320
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Transcom Leadership Employee Reviews

What do you like best about the leadership team?

Open communication was encouraged and they made it easy

Helpful and friendly. Giving a lot of feedback.

The team leads are great

Open and transparent - no hierarchy ego

The team spirit is strong

The collaborative work and the smooth workflow

Down to earth thinking, very friendly and supportive

Communication solves all problems properly

I can speak woth my direct manafer daily. They will go to bat for you but anyone higher than you will twist your arm if you have anything negative to say

Iove that it's family oriented

Review from Customer Support Dept

Caring, supportive, humanizing, motivated, intentional

they listen to me and are empathetic

They listen, and that is what matters' most.

BEST PEOPLE TO APPROACH TO

My current supervisor is nice and super helpful. She doesn't mind taking the extra time out to help us when needed.

Review from Customer Support Dept

The leadership team wants you to succeed and works hard to make sure that you are getting the coaching that you need.

Review from Customer Support Dept

They are very quick to respond to questions and concerns, and seem like they really do care about all their employees as individuals!

Review from Customer Support Dept

Respectful, Honest, Transparent, Empowering, Kind, but also doesn't take life too seriously. We all truly want to make life better for everyone we interact with.

Listens to employees. Well-being of people is top priority.

What does the leadership team need to get better at?

providing leadership and appropriate training and the promissed supporrt to be there when needed

Review from Customer Support Dept
TOP
20%

Leadership Scores are rated in the Top 20% of similar size companies on Comparably

Rated Transcom Leadership the Highest

  • Ethnicity - Asian or Pacific Islander
    +20%
  • Gender - Male
    +20%
  • Department - Operations
    +16%

Rated Transcom Leadership the Lowest

  • Department - Customer Support
    -12%
  • Ethnicity - Caucasian
    -8%
  • Gender - Female
    -7%
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