Transcom Claimed Company

Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. read more

EMPLOYEE PARTICIPANTS: 168

TOTAL RATINGS: 1320

CEO: Brian Johnson

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Transcom CEO & Leadership Team Ratings

Brian Johnson and the Transcom leadership team are scored a C+ by 117 employees placing it in the Top 50% of companies sized 10,000+ Employees. The Leadership score includes details about how employees evaluate their executive team, CEO and manager.

Men have higher ratings for their leadership team compared to Women. Asian or Pacific Islander employees and the Operations department have the most favorable ratings for their leadership team compared to Caucasian employees and the Customer Support department.

Based on 288 ratings, the Leadership score of 75/100 combines employee feedback on their CEO (74/100), Manager (76/100), and Executive Team (73/100).

Brian Johnson Transcom CEO Rating

Top 35% Compared to other companies of similar size

74 / 100

Brian Johnson the CEO of Transcom received an average score of 74 from Transcom employees.

Male employees at Transcom rate the CEO the highest.

Male: 94

Female: 69

The Operations department at Transcom rate the CEO the highest, while Customer Support department rates the CEO lowest.

Operations: 93

Customer Support: 66

Asian or Pacific Islander employees at Transcom rate the CEO the highest.

Asian or Pacific Islander: 95

African American/Black: 80

Caucasian: 71

Transcom Manager Rating

Top 40% Compared to other companies of similar size

B-

76 / 100

Managers received an average score of 76 from Transcom employees.

Male employees at Transcom rate their Manager the highest.

Male: 94

Female: 66

The Operations department at Transcom rate their Manager the highest, while Customer Support department rates their Manager lowest.

Operations: 87

Customer Support: 65

Asian or Pacific Islander employees at Transcom rate their Manager the highest.

Asian or Pacific Islander: 94

Caucasian: 67

African American/Black: 59

Transcom Executive Team Rating

Top 50% Compared to other companies of similar size

C+

73 / 100

The Executive team received an average score of 73 from Transcom employees.

Male employees at Transcom rate the Executive Team the highest.

Male: 96

Female: 70

The Operations department at Transcom rate the Executive Team the highest, while Customer Support department rates the Executive Team lowest.

Operations: 88

Customer Support: 58

African American/Black employees at Transcom rate the Executive Team the highest.

African American/Black: 95

Asian or Pacific Islander: 93

Caucasian: 64

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