Transcom Competitors | Comparably
Transcom Claimed Company
Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. read more
EMPLOYEE
PARTICIPANTS
168
TOTAL
RATINGS
1320
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Transcom Competitors

Transcom competitors include TP, TaskUs, Concentrix, Foundever and Alorica. Transcom ranks 4th in Pricing Score on Comparably vs its competitors. See below how Transcom compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
6th
Diversity Rank
6th
Product Quality
5th
NPS Rank
5th
Pricing Rank
4th
Customer Service
5th

See Transcom Culture vs Competitors:

Transcom Competitors
RankCompanyScore
1TP89
2TaskUs84
3Concentrix84
4Foundever79
5Alorica77
6Transcom73

Transcom Competitors at a Glance

Product Quality Score Comparison

Transcom Ranks 5th in Product Quality Score

15 Customers rate Transcom's Product Quality Score a 3.7/5, which ranks it 5th against its competitors, below Concentrix.

  1. 1st
    TaskUs
    4.1 / 5
  2. 2nd
    TIED
    TP
    4 / 5
  3. 2nd
    TIED
    Alorica
    4 / 5
  4. 4th
    Concentrix
    3.8 / 5
  5. 5th
    Transcom
    3.7 / 5
  6. 6th
    Foundever
    3.3 / 5
Product Quality Score Comparison
RankCompany Score
1TaskUs82
2TP80
2Alorica80
4Concentrix76
5Transcom74
6Foundever67
NPS Comparison

Transcom Ranks 5th in Net Promoter Score

24 Customers rate Transcom's Net Promoter Score a 0, which ranks it 5th against its competitors, below Concentrix. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Transcom to a friend?”.

  1. 1st
    TaskUs
    34
  2. 2nd
    TP
    33
  3. 3rd
    Alorica
    25
  4. 4th
    Concentrix
    15
  5. 5th
    Transcom
    0
  6. 6th
    Foundever
    -2
NPS Comparison
RankCompany Score
1TaskUs34
2TP33
3Alorica25
4Concentrix15
5Transcom0
6Foundever-2
Pricing Score Comparison

Transcom Ranks 4th in Pricing Score

14 Customers rate Transcom's Pricing Score a 3.8/5, which ranks it 4th against its competitors, below Alorica.

  1. 1st
    TaskUs
    4.2 / 5
  2. 2nd
    TP
    3.9 / 5
  3. 3rd
    Alorica
    3.9 / 5
  4. 4th
    Transcom
    3.8 / 5
  5. 5th
    Concentrix
    3.4 / 5
  6. 6th
    Foundever
    3.2 / 5
Pricing Score Comparison
RankCompany Score
1TaskUs84
2TP78
3Alorica78
4Transcom76
5Concentrix69
6Foundever65
Customer Service Comparison

Transcom Ranks 5th in Customer Service

14 Customers rate Transcom's Customer Service a 3.7/5, which ranks it 5th against its competitors, below Concentrix.

  1. 1st
    TP
    4 / 5
  2. 2nd
    TaskUs
    4 / 5
  3. 3rd
    Alorica
    4 / 5
  4. 4th
    Concentrix
    3.7 / 5
  5. 5th
    Transcom
    3.7 / 5
  6. 6th
    Foundever
    3.4 / 5
Customer Service Comparison
RankCompany Score
1TP81
2TaskUs81
3Alorica80
4Concentrix74
5Transcom74
6Foundever68
Overall Culture Score Comparison

Transcom Ranks 6th in Overall Culture Score

168 Employees rate Transcom's Overall Culture a 73/100, which ranks it 6th against its competitors, below Alorica. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    TP
    89 / 100
  2. 2nd
    TaskUs
    84 / 100
  3. 3rd
    Concentrix
    84 / 100
  4. 4th
    Foundever
    79 / 100
  5. 5th
    Alorica
    77 / 100
  6. 6th
    Transcom
    73 / 100
Overall Culture Score Comparison
RankCompany Score
1TP89
2TaskUs84
3Concentrix84
4Foundever79
5Alorica77
6Transcom73
eNPS Comparison

Transcom Ranks 6th in Employee Net Promoter Score

125 Employees rate Transcom's Employee Net Promoter Score a 15, which ranks it 6th against its competitors, below Alorica. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Transcom to a friend?”.

  1. 1st
    TP
    76
  2. 2nd
    TaskUs
    63
  3. 3rd
    Concentrix
    55
  4. 4th
    Foundever
    45
  5. 5th
    Alorica
    32
  6. 6th
    Transcom
    15
eNPS Comparison
RankCompany eNPS
1TP76
2TaskUs63
3Concentrix55
4Foundever45
5Alorica32
6Transcom15
Gender Score Comparison

Transcom Ranks 6th in Gender Score

15 Employees rate Transcom's Gender Score a 65/100, which ranks it 6th against its competitors, below Alorica. The Gender Score tracks how positively women rate their experience at Transcom.

  1. 1st
    TP
    89 / 100
  2. 2nd
    TaskUs
    85 / 100
  3. 3rd
    Concentrix
    84 / 100
  4. 4th
    Foundever
    81 / 100
  5. 5th
    Alorica
    76 / 100
  6. 6th
    Transcom
    65 / 100
Gender Score Comparison
RankCompany Score
1TP89
2TaskUs85
3Concentrix84
4Foundever81
5Alorica76
6Transcom65
Diversity Score Comparison

Transcom Ranks 6th in Diversity Score

12 Employees rate Transcom's Diversity Score a 78/100, which ranks it 6th against its competitors, below Alorica. The Diversity Score tracks how positively diverse employees rate their experience at Transcom.

  1. 1st
    TP
    89 / 100
  2. 2nd
    TaskUs
    84 / 100
  3. 3rd
    Concentrix
    84 / 100
  4. 4th
    Foundever
    80 / 100
  5. 5th
    Alorica
    78 / 100
  6. 6th
    Transcom
    78 / 100
Diversity Score Comparison
RankCompany Score
1TP89
2TaskUs84
3Concentrix84
4Foundever80
5Alorica78
6Transcom78
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