Mike Clifton and Max Schwendner vs Brian Johnson

Mike Clifton and Max Schwendner

CEO of Alorica

BIO: Mike Clifton, Co-Chief Executive Officer (CEO) Mike Clifton joined Alorica in 2021, and most recently, was the Chief Growth & Transformation Officer, responsible for the global sales organization and the company’s overall transformation strategy. With deep transformational leadership and technical experience, Mike delivered profitable growth by scaling highly effective sales & product development teams. Prior to that, he was the Chief Information and Digital Officer, where he led the IT organization including the design and delivery of Alorica’s digital technologies and strategies. Mike brings a wealth of experience in technology, market and business development. As clients’ demand for outcomes requiring digitization, consultation and innovative business models grows, appointing a co-CEO with a sales background and deep technical experience across these domains is a unique Alorica advantage. Prior to Alorica, Mike served as Chief Information Officer and as Chief Innovation Technology Officer at Cognizant, one of the world’s leading professional services companies. He has also held C-level positions at Federal Home Loan Bank of Boston, Hanover Insurance Group, Nobilis Software as well as other organizations. Mike graduated with a Bachelor of Science in Industrial Engineering at the University of Massachusetts. Additionally, he earned an Advanced Certificate for Executives (ACE) in Management, Innovation and Technology from the Sloan School of Management at the Massachusetts Institute of Technology. Max Schwendner, Co-Chief Executive Officer (CEO) Max Schwendner has been a member of Alorica’s executive team since 2019, serving more recently as Chief Financial Officer & President of Alorica Global Services overseeing Finance, IT, Legal, Pricing, and other Corporate teams. Under Max’s leadership, Alorica has achieved its strongest financial positioning in many years and has developed extensive relationships across the private and public capital markets. Max brings to the table years of expertise in Corporate Finance, Investor Relations, and Operations. With clients increasingly pursuing creative deals and structures, appointing a co-CEO with deep financial and operational expertise across our business enables us to adapt to changing needs and an evolving competitive landscape. Prior to Alorica, Max spent over a decade on Wall Street – primarily at J.P. Morgan – where he held leadership roles within its Investment Bank and Private Equity divisions. During his tenure at J.P. Morgan, Max was actively involved with Alorica following its merger with EGS in 2016 and served on Alorica’s Board of Directors. Max graduated Summa Cum Laude from Lehigh University with a Bachelor of Science in Finance and Accounting.

Brian Johnson

CEO of Transcom

BIO: Brian Johnson has over 30 years’ experience in the CX services industry and Business Process Outsourcing. He spent 17 years with Teleperformance, where he served as the CEO for the English World region, and most recently as CEO of Americas at Foundever, formerly Sitel Group. Brian is currently an Executive Board Member of Ascent Business Partners, focusing on helping companies digitally transform their business and customer journeys through AI and cutting edge solutions.