Transcom Claimed Company

Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. read more

EMPLOYEE PARTICIPANTS: 168

TOTAL RATINGS: 1320

CEO: Brian Johnson

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Brian Johnson Transcom CEO Rating

Transcom's CEO, Brian Johnson, has 119 employee ratings and a score of 74/100, placing them in the Top 25% of similar size companies on Comparably with 10,000+ Employees. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at Transcom rate Brian Johnson higher than females, giving the CEO a score of 94/100.

Last updated a month ago.

Where This Score Ranks Transcom's CEO Rating

TOP
25%
In the Top 25% of 1339 Similar Sized Companies on Comparably
6th
6th place versus 5 competitors rated on Comparably

Jan

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B74 / 100

Jan

Transcom CEO Brian Johnson Bio

Brian Johnson has over 30 years’ experience in the CX services industry and Business Process Outsourcing. He spent 17 years with Teleperformance, where he served as the CEO for the English World region, and most recently as CEO of Americas at Foundever, formerly Sitel Group. Brian is currently an Executive Board Member of Ascent Business Partners, focusing on helping companies digitally transform their business and customer journeys through AI and cutting edge solutions.

Who Ranks Transcom's CEO Rating the Highest?

Ethnicity - Asian or Pacific Islander 95/100

Gender - Male 94/100

Department - Operations 93/100

Who Ranks Transcom's CEO Rating the Lowest?

Department - Customer Support 66/100

Gender - Female 69/100

Ethnicity - Caucasian 71/100

Transcom CEO Brian Johnson At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at Transcom.

Based on 119 ratings, Brian Johnson ranks right below TP's CEO, Daniel Julien.

Transcom's CEO is highly regarded by Asian or Pacific Islander employees, Male employees, and the Operations department. However, the Customer Support department, Female employees, and Caucasian employees have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.