Transcom Claimed Company

Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. read more

EMPLOYEE PARTICIPANTS: 168

TOTAL RATINGS: 1320

CEO: Brian Johnson

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Transcom's Management Ratings

Based on 84 ratings, Transcom employees rate their manager an "A-" or 76/100. The Manager score takes into account how employees feel and value their relationship with their manager. The score is comprised from Transcom employee feedback to questions like “How often do you get valuable feedback on how to improve at work?” and “Does your manager seem to care about you as a person?” Transcom's management structure can vary according to department, and scores are broken out accordingly, with Operations department ranking the managers the highest at 87/100.

Last updated a month ago.

Where This Score Ranks Transcom's Manager

TOP
15%
In the Top 15% of 1261 Similar Sized Companies on Comparably
6th
6th place versus 5 competitors rated on Comparably

Jan

Feb

Mar

May

Aug

A-76 / 100

Jan

Who Ranks Transcom's Manager the Highest?

Ethnicity - Asian or Pacific Islander 94/100

Gender - Male 94/100

Department - Operations 87/100

Who Ranks Transcom's Manager the Lowest?

Ethnicity - African American/Black 59/100

Department - Customer Support 65/100

Gender - Female 66/100

Transcom Manager At a Glance

Transcom's Manager score is in 6th place compared to their competitors which include TP, TaskUs, Concentrix, Foundever, and Alorica. Their competitor, TP, is ranked right above Transcom. The company is in the Top 15% of similar sized companies on Comparably.

At Transcom, Asian or Pacific Islander employees and Male employees feel the most supported and have the best experience with their manager. However, African American/Black employees and the Customer Support department think differently and have the least favorable experience with their manager at Transcom.