Alorica vs Transcom | Comparably
Comparably
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Alorica Claimed Company
EMPLOYEE
PARTICIPANTS
3110
TOTAL
RATINGS
28754
Transcom Claimed Company
EMPLOYEE
PARTICIPANTS
169
TOTAL
RATINGS
1347

Alorica vs Transcom

Compare Alorica versus Transcom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3110 employees and customers of Alorica and 169 employees and customers of Transcom.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

Transcom

Transcom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Transcom.

4/5
Product Quality
3.7/5
3.9/5
Pricing
3.8/5
4/5
Customer Service
3.7/5
27
NPS Score
56%Promoters
15%Passive
29%Detractors

Net Promoter Score
Winner by 27

0
NPS Score
46%Promoters
8%Passive
46%Detractors

See how Alorica compares to its competitors

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See how Transcom compares to its competitors

TaskUs
Concentrix
TP
Foundever

Working at Alorica vs Working at Transcom

Mike Clifton and Max Schwendner Alorica's CEO
79 / 100

CEO Rating
Winner by 5%

Brian Johnson Transcom's CEO
Brian Johnson
74 / 100

CEO Rating

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

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Transcom

Employees at Transcom rate their CEO, Brian Johnson, 74/100. This score is 5% lower than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Operations and Customer Support departments rate Brian Johnson the highest.

CEO Score 79
CEO Score
CEO Score 74
Overall Culture 77
Overall Culture
Overall Culture 72
32
eNPS
13
Gender Score 76
Gender Score
Gender Score 65
Diversity Score 78
Diversity Score
Diversity Score 78
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 59
Professional Dev. 64
Professional Dev.
Professional Dev. 69

Overall Culture at Alorica vs Transcom

77
/ 100
Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

72
/ 100
Transcom

Employees at Transcom rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica77
  • Transcom

Employee Net Promoter Score at Alorica vs Transcom

32
eNPS
Alorica
1499 Promoters 57%
468 Passives 18%
642 Detractors 25%

Employee Net Promoter Score
Winner by 19%

13
eNPS
Transcom
62 Promoters 49%
19 Passives 15%
45 Detractors 36%
  • Alorica32
  • Transcom

Gender Score at Alorica vs Transcom

76
/ 100
Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

65
/ 100
Transcom

Employees at Transcom rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica
  • Transcom65

Diversity Score at Alorica vs Transcom

78
/ 100
Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

Tied

78
/ 100
Transcom

Employees at Transcom rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Tied

  • Alorica
  • Transcom78

Perk and Benefits Score at Alorica vs Transcom

68
/ 100
Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

59
/ 100
Transcom

Employees at Transcom rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica68
  • Transcom

Professional Development Score at Alorica vs Transcom

64
/ 100
Alorica

Employees at Alorica rate their Professional Development Score a 64/100, with Sales and Marketing as the two departments that rate their experience the highest.

69
/ 100
Transcom

Employees at Transcom rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

Professional Development Score
Winner by 5%

  • Alorica
  • Transcom70

Leadership Culture Ratings vs Transcom

Alorica
79 / 100

Leadership Culture Ratings vs Transcom
Winner by 4%

Transcom
75 / 100

Alorica rates % higher than Transcom on Leadership Culture Ratings vs Transcom Ratings based on looking at 6559 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Is your company invested in your career growth?".

  • Alorica79
  • Transcom

Compensation Culture Ratings vs Transcom

Alorica
66 / 100

Compensation Culture Ratings vs Transcom
Winner by 4%

Transcom
62 / 100

Alorica rates % higher than Transcom on Compensation Culture Ratings vs Transcom Ratings based on looking at 4657 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Alorica66
  • Transcom

Team Culture Ratings vs Transcom

Alorica
84 / 100

Team Culture Ratings vs Transcom
Winner by 8%

Transcom
76 / 100

Alorica rates % higher than Transcom on Team Culture Ratings vs Transcom Ratings based on looking at 4122 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

  • Alorica84
  • Transcom

Environment Culture Ratings vs Transcom

Alorica
75 / 100
Transcom
75 / 100

Tied

Alorica tied with Transcom on Environment Culture Ratings vs Transcom Ratings based on looking at 3943 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

  • Alorica75
  • Transcom

Sentiment Culture Ratings vs Transcom

Alorica
79 / 100

Sentiment Culture Ratings vs Transcom
Winner by 6%

Transcom
73 / 100

Alorica rates % higher than Transcom on Sentiment Culture Ratings vs Transcom Ratings based on looking at 5623 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

  • Alorica79
  • Transcom

See how Alorica compares to its competitors

See how Transcom compares to its competitors