Alorica vs Transcom | Comparably
Comparably
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Alorica Claimed Company
EMPLOYEE
PARTICIPANTS
3126
TOTAL
RATINGS
28837
Transcom Claimed Company
EMPLOYEE
PARTICIPANTS
174
TOTAL
RATINGS
1409

Alorica vs Transcom

Compare Alorica versus Transcom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3126 employees and customers of Alorica and 174 employees and customers of Transcom.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

Transcom

Transcom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Transcom.

4/5
Product Quality
3.5/5
3.9/5
Pricing
3.6/5
4/5
Customer Service
3.5/5
27
NPS Score
56%Promoters
15%Passive
29%Detractors

Net Promoter Score
Winner by 31

-4
NPS Score
44%Promoters
8%Passive
48%Detractors

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Working at Alorica vs Working at Transcom

Mike Clifton and Max Schwendner Alorica's CEO
79 / 100

CEO Rating
Winner by 6%

Brian Johnson Transcom's CEO
Brian Johnson
73 / 100

CEO Rating

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

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Transcom

Employees at Transcom rate their CEO, Brian Johnson, 73/100. This score is 6% lower than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Operations and Customer Support departments rate Brian Johnson the highest.

CEO Score 79
CEO Score
CEO Score 73
Overall Culture 77
Overall Culture
Overall Culture 71
32
eNPS
12
Gender Score 76
Gender Score
Gender Score 65
Diversity Score 78
Diversity Score
Diversity Score 78
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 58
Professional Dev. 63
Professional Dev.
Professional Dev. 56

Overall Culture at Alorica vs Transcom

77
/ 100
Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

71
/ 100
Transcom

Employees at Transcom rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica
  • Transcom71

Employee Net Promoter Score at Alorica vs Transcom

32
eNPS
Alorica
1504 Promoters 57%
469 Passives 18%
644 Detractors 25%

Employee Net Promoter Score
Winner by 20%

12
eNPS
Transcom
63 Promoters 48%
21 Passives 16%
47 Detractors 36%
  • Alorica
  • Transcom13

Gender Score at Alorica vs Transcom

76
/ 100
Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

65
/ 100
Transcom

Employees at Transcom rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica76
  • Transcom

Diversity Score at Alorica vs Transcom

78
/ 100
Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

Tied

78
/ 100
Transcom

Employees at Transcom rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Tied

  • Alorica78
  • Transcom

Perk and Benefits Score at Alorica vs Transcom

68
/ 100
Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

58
/ 100
Transcom

Employees at Transcom rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica
  • Transcom57

Professional Development Score at Alorica vs Transcom

63
/ 100
Alorica

Employees at Alorica rate their Professional Development Score a 63/100, with Sales and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 7%

56
/ 100
Transcom

Employees at Transcom rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

  • Alorica
  • Transcom55

Leadership Culture Ratings vs Transcom

Alorica
79 / 100

Leadership Culture Ratings vs Transcom
Winner by 6%

Transcom
73 / 100

Alorica rates % higher than Transcom on Leadership Culture Ratings vs Transcom Ratings based on looking at 6585 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your CEO?".

  • Alorica
  • Transcom73

Compensation Culture Ratings vs Transcom

Alorica
66 / 100

Compensation Culture Ratings vs Transcom
Winner by 5%

Transcom
61 / 100

Alorica rates % higher than Transcom on Compensation Culture Ratings vs Transcom Ratings based on looking at 4669 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

  • Alorica
  • Transcom61

Team Culture Ratings vs Transcom

Alorica
84 / 100

Team Culture Ratings vs Transcom
Winner by 9%

Transcom
75 / 100

Alorica rates % higher than Transcom on Team Culture Ratings vs Transcom Ratings based on looking at 4134 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate the quality of your coworkers?".

  • Alorica
  • Transcom75

Environment Culture Ratings vs Transcom

Alorica
75 / 100
Transcom
75 / 100

Tied

Alorica tied with Transcom on Environment Culture Ratings vs Transcom Ratings based on looking at 3956 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Do you have a close friend at work?".

  • Alorica
  • Transcom75

Sentiment Culture Ratings vs Transcom

Alorica
79 / 100

Sentiment Culture Ratings vs Transcom
Winner by 7%

Transcom
72 / 100

Alorica rates % higher than Transcom on Sentiment Culture Ratings vs Transcom Ratings based on looking at 5650 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How confident are you about the future success of your company?".

  • Alorica
  • Transcom72

See how Alorica compares to its competitors