Alorica vs Transcom | Comparably
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VS
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Alorica Claimed Company
EMPLOYEE
PARTICIPANTS
3087
TOTAL
RATINGS
28664
Transcom Claimed Company
EMPLOYEE
PARTICIPANTS
168
TOTAL
RATINGS
1320

Alorica vs Transcom

Compare Alorica versus Transcom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3087 employees and customers of Alorica and 168 employees and customers of Transcom.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

Transcom

Transcom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Transcom.


4/5
Product Quality
3.7/5
3.9/5
Pricing
3.8/5
4/5
Customer Service
3.7/5
25
NPS Score
55%Promoters
15%Passive
30%Detractors

Net Promoter Score
Winner by 25

0
NPS Score
46%Promoters
8%Passive
46%Detractors

Working at Alorica vs Working at Transcom

Mike Clifton and Max Schwendner Alorica's CEO
79 / 100

CEO Rating
Winner by 5%

74 / 100

CEO Rating

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

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Transcom

Employees at Transcom rate their CEO, Brian Johnson, 74/100. This score is 5% lower than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Operations and Customer Support departments rate Brian Johnson the highest.


CEO Score 79
CEO Score
CEO Score 74
Overall Culture 77
Overall Culture
Overall Culture 73
32
eNPS
15
Gender Score 76
Gender Score
Gender Score 65
Diversity Score 78
Diversity Score
Diversity Score 78
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 60
Professional Dev. 64
Professional Dev.
Professional Dev. 78

Overall Culture at Alorica vs Transcom

77
/ 100
Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

73
/ 100
Transcom

Employees at Transcom rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica77
  • Transcom

Employee Net Promoter Score at Alorica vs Transcom

32
eNPS
Alorica
1488 Promoters 57%
467 Passives 18%
637 Detractors 25%

Employee Net Promoter Score
Winner by 17%

15
eNPS
Transcom
62 Promoters 50%
19 Passives 15%
44 Detractors 35%
  • Alorica33
  • Transcom

Gender Score at Alorica vs Transcom

76
/ 100
Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

65
/ 100
Transcom

Employees at Transcom rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica
  • Transcom65

Diversity Score at Alorica vs Transcom

78
/ 100
Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

Tied

78
/ 100
Transcom

Employees at Transcom rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Tied

  • Alorica
  • Transcom78

Perk and Benefits Score at Alorica vs Transcom

68
/ 100
Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

60
/ 100
Transcom

Employees at Transcom rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alorica68
  • Transcom

Professional Development Score at Alorica vs Transcom

64
/ 100
Alorica

Employees at Alorica rate their Professional Development Score a 64/100, with Sales and Marketing as the two departments that rate their experience the highest.

78
/ 100
Transcom

Employees at Transcom rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

Professional Development Score
Winner by 14%

  • Alorica
  • Transcom81

Leadership Culture Ratings vs Transcom

Alorica
79 / 100

Leadership Culture Ratings vs Transcom
Winner by 4%

Alorica rates % higher than Transcom on Leadership Culture Ratings vs Transcom Ratings based on looking at 6529 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your executive team?".

  • Alorica79
  • Transcom

Compensation Culture Ratings vs Transcom

Alorica
66 / 100

Compensation Culture Ratings vs Transcom
Winner by 3%

Alorica rates % higher than Transcom on Compensation Culture Ratings vs Transcom Ratings based on looking at 4642 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Does your company give annual bonuses?".

  • Alorica66
  • Transcom

Team Culture Ratings vs Transcom

Alorica
84 / 100

Team Culture Ratings vs Transcom
Winner by 7%

Alorica rates % higher than Transcom on Team Culture Ratings vs Transcom Ratings based on looking at 4112 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

  • Alorica84
  • Transcom

Environment Culture Ratings vs Transcom

Alorica tied with Transcom on Environment Culture Ratings vs Transcom Ratings based on looking at 3934 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What is most positive about the culture and environment at your company?".

  • Alorica
  • Transcom75

Sentiment Culture Ratings vs Transcom

Alorica
79 / 100

Sentiment Culture Ratings vs Transcom
Winner by 5%

Alorica rates % higher than Transcom on Sentiment Culture Ratings vs Transcom Ratings based on looking at 5595 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How do your customers perceive your company?".

  • Alorica79
  • Transcom