Out of 727 Tropical Smoothie Cafe employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Tropical Smoothie Cafe improve their work culture. The Ventas team, with 63% positive reviews, reports the best experience at Tropical Smoothie Cafe compared to all other departments at the company. The HR team offered the most constructive feedback, with 87% of that department's reviews constructive in nature.
the manger is rude to everyone and treats us as if we are dumb and children
Revisión Publicado hace 23 días
Revisión Publicado hace 4 meses
Our management at our store is very poor at management. I wouldnt recommend our store to anyone.
Revisión Publicado hace 5 meses
General Manager completely incompetent. doesn't have proper training at all
Revisión Publicado hace 9 meses
my manger bullies us daily and is slightly racist and makes tons of inappropriate jokes
Revisión Publicado hace 7 meses
They know what to do and how to do it properly. They give me the information that I need and let me know what I need to do.
Revisión Publicado hace 10 meses
Very friendly and willing to help.
Revisión Publicado hace un año
I liked how helpful they were and how if you were struggling, they would try to find a way to help
Revisión Publicado hace un año
I like that every one helps each other
Revisión Publicado hace 2 años
Not being passive aggressive to workers who are frankly not the best at their jobs, and instead actually speak to them about what they are doing wrong instead of just trying to drop them from the schedule and subsequently make them quit.
Revisión Publicado hace un mes
I think they have a lot of pride and look down on others.
Revisión Publicado hace un mes
We have a Morning shift leader who refuse to make customers orders just bc there frustrated and who knows nothing about the store they know as much as me and I just got hired a few months ago
Revisión Publicado hace 2 meses
Communication, respect, appreciation, reliability, kindness
Revisión Publicado hace 4 meses
Communication and Equal Employee regulations
Revisión Publicado hace 4 meses
Everything is pretty nice, very formal
Revisión Publicado hace 4 meses
I do not have one, as I don't qualify
Revisión Publicado hace 10 meses
The only thing that I know of, is that i can get a meal or a drink but i need to comp it out or use empoyee discount.
Revisión Publicado hace 10 meses
I get paid enough to live
Revisión Publicado hace un año
i dont really know what it is
Revisión Publicado hace 3 años
I have been told I would get a pay raise twice, the first time I eventually got smth a solid month after it was promised, with no back pay and not the amount I was told, and after I was promoted I still have not received my raise after my tips were dropped and I have no faith I will get back pay.
Revisión Publicado hace un mes
Originally derrek told me I would be making 20 an hour due to the tips we get. I did not get any tips even with a lot of are coworkers leaving due to the unfair treatment. I understand I would have to work a longer time but I feel as if he lied to me to convince me into the job.l
Revisión Publicado hace un mes
Because we are undervalued. Constantly
Revisión Review del Departamento de Customer Success · Publicado hace un año
Yes when i started to work i applied to the frint and all he tried to make me do everyday was wash dishes and when i said somethint about it he said he knows but still made me only wash dishes
Revisión Review del Departamento de Customer Success · Publicado hace un año
I get called in frequently as my team calls out a lot
Revisión Publicado hace un año
Some of my coworkers are genuinely some of the kindest and funniest people I have ever met, and when I get scheduled with those people I'm excited to work. I honestly don't like working unless I see I'm working with them.
Revisión Publicado hace un mes
I like the kind worth ethic people bring out, my coworkers are very comforting too and helps me out anytime i have a problem.
Revisión Publicado hace 4 meses
The other employes who know how to do their job, not even the manager can do their job right.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 meses
A few are very hard workers and do they're very best at what they can do.
Revisión Publicado hace 6 meses
There are sweet and so friendly and social
Revisión Publicado hace 8 meses
All together the team needs to get together and figure out a better schedule.
Revisión Publicado hace un mes
They could work on talking to people and asking for help instead of demanding it
Revisión Publicado hace 3 meses
I love most my coworkers, but some of them just don't do their job and be babysat
Revisión Review del Departamento de HR · Publicado hace un año
Some need some speed and stop trying to aggravate the other employees
Revisión Publicado hace un año
they're fine its the mangers that need discipline
Revisión Publicado hace un año
the only god thing is how we don't struggle in languages
Revisión Publicado hace 3 meses
how nice everyone but my assistant manager are
Revisión Publicado hace 4 meses
Its easier to have fun with some while working
Revisión Publicado hace 6 meses
Coworkers are really friendly and helpful
Revisión Publicado hace 8 meses
Everyone there is so friendly
Revisión Publicado hace 8 meses
If there is an issue from management with a worker they need to actually know how to deal with conflict and learn how to speak with the worker instead of just ignoring the issue while still complaining about it while trying to lessen the person's hours when the worker doesn't even know.
Revisión Publicado hace un mes
A better manager hands down. I feel like everyone is uncomfortable around derrek so no one likes talking around him or even asking for help. He makes everyone feel uncomfortable I feel like and hires the wrong people.
Revisión Publicado hace un mes
There needs to be structure, everyone needs to work together as a team.
Revisión Review del Departamento de Customer Success · Publicado hace un año
Everything, get a new owner at 1717 W 34th st location, they should be put out of buissness.
Revisión Publicado hace un año
our general manager needs to go.
Revisión Publicado hace 2 años
It wasn’t really an interview they just told me how the store worked and the dynamic
Revisión Publicado hace 2 meses
how fast they get back to you
Revisión Publicado hace 3 meses
It was very easy and straightforward
Revisión Publicado hace 6 meses
I liked that I was hired, but it was also a more comforting and welcoming interview process than some other coorperations.
Revisión Publicado hace 8 meses
Information and expectations given up front
Revisión Publicado hace 10 meses
The manager did not get back to me for weeks in end despite many attempts
Revisión Publicado hace un año
Calling people back to see if still interested
Revisión Publicado hace un año
going over correct details for pay
Revisión Publicado hace 2 años
Make sure to hire people that won't talk bad behind people back
Revisión Publicado hace 2 años
Maybe have an interview. I walked in and there was literally no interview process.
Revisión Publicado hace 2 años
When its time to leave
Revisión Publicado hace 3 meses
my friends ive made there
Revisión Publicado hace 7 meses
Talking to my coworkers and making a difference both in the company and other's lives.
Revisión Publicado hace 8 meses
Conducting customer service: it's interesting and different each day
Revisión Publicado hace 10 meses
Priorotizing customers experience when in the building.
Revisión Publicado hace un año
The cleanliness of the place needs extreme work I have seen so many things that are unclean like the dishes and the manager ignores it. Even some of the smoothie blenders were constantly not clean and derrek did not care.
Revisión Publicado hace un mes
The company is viewed as far to expensive i have high hopes it will go out of businsss
Revisión Publicado hace un mes
Lack of communication and positivity
Revisión Publicado hace 2 años
Management either doesn't care or doesn't want to get involved in difficult situations within the store. Improvements would be retraining management and creating a positive work environment.
Revisión Publicado hace 2 años
I feel bad for the customers for the service and quality they are getting. Spring a surprise inspection on us
Revisión Publicado hace 3 años
I like that the menu does change a little bit ever other month
Revisión Publicado hace 3 años
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