Tropical Smoothie Cafe Employee Reviews

Our management at our store is very poor at management. I wouldnt recommend our store to anyone.

Posted 22 days ago

General Manager completely incompetent. doesn't have proper training at all

Rude management, I was asked personal information and was mocked, made fun of, etc.

I have many concerns... Health wise for customers, sanitization could be better. Chemicals should be closely watched. Tips do not go towards the workers which is not CLEARLY labeled, very deceptive There was promises towards development and pay increase with no reward given after a year of leading.

Too many people just standing around, when there is things to b don dishes prep reatock wipe down line sweep mop

my manger bullies us daily and is slightly racist and makes tons of inappropriate jokes

They know what to do and how to do it properly. They give me the information that I need and let me know what I need to do.

Very friendly and willing to help.

I liked how helpful they were and how if you were struggling, they would try to find a way to help

I like that every one helps each other

Working together as a team

Posted 22 days ago

Not on the phone whole there is orders and costmers waiting on there food

There needs to be more organization and structure. Listen to the employees and keep everyone on the same page.

Review from Customer Success Dept

Not creating a threatened work enviornment

giving us our money And treating us fair

Review from HR Dept

I do not have one, as I don't qualify

The only thing that I know of, is that i can get a meal or a drink but i need to comp it out or use empoyee discount.

I get paid enough to live

i dont really know what it is

Getting Payed bi-weekly and tips

Review from Sales Dept

Because we are undervalued. Constantly

Review from Customer Success Dept

Yes when i started to work i applied to the frint and all he tried to make me do everyday was wash dishes and when i said somethint about it he said he knows but still made me only wash dishes

Review from Customer Success Dept

I get called in frequently as my team calls out a lot

I do almost everything when I work, and there is only two of us in the front. There are never more then two girls and a male coworker, and we are expected to do everthing while he stays in the back. It needs to be professional, and he needs to pick up after himself. I need more hours as well.

I'd appreciate a new manager and coworkers that could do their job.

A few are very hard workers and do they're very best at what they can do.

There are sweet and so friendly and social

Friendly, willing to help out

most if the team is quote friendly and i enjoy talking with them while doing prep

They all have very wonderful personalities and they are great to work with, and as long as we come up with a plan for the day, we coordinate perfectly.

I love most my coworkers, but some of them just don't do their job and be babysat

Review from HR Dept

Some need some speed and stop trying to aggravate the other employees

they're fine its the mangers that need discipline

The shift lead area needs to start doing prep not just the bare minimum.

Not taking advantage of others

Review from Customer Success Dept

Its easier to have fun with some while working

Coworkers are really friendly and helpful

Everyone there is so friendly

Teamwork is emphasized, manager help out just like crew members

The energy of the staff is very bright and uplifting. Its a fun place to work

There needs to be structure, everyone needs to work together as a team.

Review from Customer Success Dept

Everything, get a new owner at 1717 W 34th st location, they should be put out of buissness.

our general manager needs to go.

new managers need to be instated

Review from Sales Dept

All the staff needs to be dtugged tested

It was very easy and straightforward

I liked that I was hired, but it was also a more comforting and welcoming interview process than some other coorperations.

Information and expectations given up front

the at the time manager was very nice and talkative as well as very friendly.

The managers are very friendly and engage personally with everyone that comes in.

The manager did not get back to me for weeks in end despite many attempts

Calling people back to see if still interested

going over correct details for pay

Make sure to hire people that won't talk bad behind people back

Maybe have an interview. I walked in and there was literally no interview process.

my friends ive made there

Talking to my coworkers and making a difference both in the company and other's lives.

Conducting customer service: it's interesting and different each day

Priorotizing customers experience when in the building.

The workers and when everyone does their job. Its a breeze when everything is kept up, do their job and work together.

Review from Customer Success Dept

Lack of communication and positivity

Management either doesn't care or doesn't want to get involved in difficult situations within the store. Improvements would be retraining management and creating a positive work environment.

I feel bad for the customers for the service and quality they are getting. Spring a surprise inspection on us

The cafe is dirty the workers don't work the manager steal their money the manager steals are hours the manager screams at us he doesn't train new people which makes our jobs harder and he doesn't do his job job he doesn't care about us and he takes credit for stuff we do it's horrible and so is the

Lack of instruction improper maintenance terrible store quality

Review from HR Dept

I like that the menu does change a little bit ever other month