Tropical Smoothie Cafe Leadership Employee Reviews

All

Positive

Constructive

What do you like best about the leadership team?

my manger bullies us daily and is slightly racist and makes tons of inappropriate jokes

They know what to do and how to do it properly. They give me the information that I need and let me know what I need to do.

Very friendly and willing to help.

I liked how helpful they were and how if you were struggling, they would try to find a way to help

I like that every one helps each other

Communication between all the co-workers is very good so that nobody is Left behind

The team knows how to effectively get things done

I mean theyre ok i like the conversation they make

They do everything there is to do

Easy to get along with

I have been a shift lead for over a year and i have disabilies that cause me to be different than other shift leads and i feel like i get blamed and yelled at by the assistant manager and GM when i do things that i unfortunately cant control so i cant say i like anything the leadership team does.
Review from Sales Dept

I enjoy the shift leaders because they keep the peace at the work place.

We all work well together

I appreciate the knowledge and guidance.

They are knowledgeable and respectful.

We are all as a family with the manager and care for each other always hving an amazing time and making work fun. Having an amazing athomspere so customers can comeback

The manager does her best to help me with whatever i need

I love it. Everyone does their job wonderfully.

They were the best ever

The store manager cared about everyone.

1 2 3 4 5 6 7 8 9 10

What does the leadership team need to get better at?

Not being passive aggressive to workers who are frankly not the best at their jobs, and instead actually speak to them about what they are doing wrong instead of just trying to drop them from the schedule and subsequently make them quit.
Posted 24 days ago

I think they have a lot of pride and look down on others.

We have a Morning shift leader who refuse to make customers orders just bc there frustrated and who knows nothing about the store they know as much as me and I just got hired a few months ago

Communication, respect, appreciation, reliability, kindness

Communication and Equal Employee regulations

Working together as a team

Not on the phone whole there is orders and costmers waiting on there food

There needs to be more organization and structure. Listen to the employees and keep everyone on the same page.
Review from Customer Success Dept

Not creating a threatened work enviornment

giving us our money And treating us fair
Review from HR Dept

communication with each other overall

need new owners period. there is no real manager working there just the greedy owner, there is no management above all, they sell old expired food, they got mold, wouldnt work there or ever reccomend eating there.