F
39/100
Comparably Awards
Tropical Smoothie Cafe Claimed Company
"Tropical Smoothie Cafe provides sandwiches, wraps, salads and soups." read more
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Tropical Smoothie Cafe Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
my friends ive made there
Talking to my coworkers and making a difference both in the company and other's lives.
Conducting customer service: it's interesting and different each day
Priorotizing customers experience when in the building.
The workers and when everyone does their job. Its a breeze when everything is kept up, do their job and work together.
Review from Customer Success Dept
I enjoy working with people my age
When I'm able to brighten a customers day.
Review from Sales Dept
When i acually get the help ive been asking for.
Being noticed for everything that I could bring as a team or a role model and doing the company standards as well
Working with my coworkers and serving our very kind guest
Being treated fairly amongst the rest of my co-workers which has honestly yet to happen.
Review from Customer Support Dept
When theres team-work and no drama.
Review from Sales Dept
Enjoying perks like being able to make smoothies for myself and interacting with coworkers. Most customers are friendly and there are often a few regulars who will get to know you.
Review from Sales Dept
On most says im happy to see the people i have great conversations with and it makes work go by fast and effectivly.
Review from Sales Dept
Talking with coworkers and free food.
Interacting with customers and making recommendations
When customers ask me how my day is and they compliment me
Review from Sales Dept
my friends that I work with
When everyone does their job.
Interacting with the customers and making their day happy
What's going wrong and how can it be improved?
Lack of communication and positivity
Management either doesn't care or doesn't want to get involved in difficult situations within the store. Improvements would be retraining management and creating a positive work environment.
I feel bad for the customers for the service and quality they are getting. Spring a surprise inspection on us
The cafe is dirty the workers don't work the manager steal their money the manager steals are hours the manager screams at us he doesn't train new people which makes our jobs harder and he doesn't do his job job he doesn't care about us and he takes credit for stuff we do it's horrible and so is the
Lack of instruction improper maintenance terrible store quality
Review from HR Dept
Were very slow some people dont pull there weight
The manager and how he treats his employees.
Organization and communication between the employees
honestly training everyone could be a way to improve satisfaction, we are slow, our times are really bad and a lot of workers are lowkey rude to customers.
the costumers can see all of the broken equitment and the lack of blanders. Only 2 people can be on the clock at a time, so when we get a rush of food and smoothie orders and work around broken blenders & fridges. Also, food certification is expired and no process for throwing out expired food.
Employees are not held accountable for their actions in regards to safety, treating each other with respect, working while on the clock and not listening to music with AirPods in their ears while working on the line and standing around with feet on the wall or holding box cutters to peoples skin.
Review from Customer Support Dept
The manager talks down on everyone to other employees trying to pin us against each other. The manager is unwilling to give me my last check and her attitude is that of a teenage girl. She could improve easily if she gave me my check, cut the drama and acted in a professional manner. To everyone.
Staffing and management issues, bad communication
Payroll issue abd masks for the unvaccinated
You aren't paying us and we are understaffed. I don't know why I need to keep saying the same thing but it's not my survey.
our managers/owners could give us our tips or atleast tell us where all that money goes! one morning they made 125 in tips and there was only 5 people working including the managers, thats 25 each person!
Review from Sales Dept
Everything they need to improve on everything and its really sad the company doesnt even notice
Unsure, id say maybe try to tackle thing people say online when they leave the company upset.
Pay me fairly and pay me on time
The owners need to watch the same videos we watch when we start about the tropical smoothie mission and how to promote a fun friendly work environment
What do you like best about your company?
I like that the menu does change a little bit ever other month
What would you most like to see improved at your company?
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