D
61/100
Comparably Awards
Tropical Smoothie Cafe Claimed Company
"Tropical Smoothie Cafe provides sandwiches, wraps, salads and soups." read more
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Tropical Smoothie Cafe Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Its easier to have fun with some while working
Coworkers are really friendly and helpful
Everyone there is so friendly
Teamwork is emphasized, manager help out just like crew members
The energy of the staff is very bright and uplifting. Its a fun place to work
I enjoy working with people my age and the pay is fair
Its not necessarily a positive enviornment.
The energy the crew brings in.
Working with my coworkers, if we are scheduled together.
The customers and its adversity
The customers are very positive and very encouraging
Review from Sales Dept
Everyone always smiling and is talkative
The coworkers, the people that we meet and the people that we work with that's gonna make work fun
The people I work with
Being able to interact with customers
The music keeps work feeling fun
Review from Customer Support Dept
The staff is friendly and around my age so we can relate to each other
A positive would be the diversity
The most positive thing about the work environment would be the diversity
I have alot of bad compliments to be jonest
What needs to change to make the company culture better?
There needs to be structure, everyone needs to work together as a team.
Review from Customer Success Dept
Everything, get a new owner at 1717 W 34th st location, they should be put out of buissness.
our general manager needs to go.
new managers need to be instated
Review from Sales Dept
All the staff needs to be dtugged tested
GM's need to be held accountable for their actions
Review from Sales Dept
People need to know what their job is
CLOSE THE STORE it's nasty and gross and not right
Positive work reinforcement, as well as appropriate training every single person I have worked with, has just gotten thrown on with no instruction, and that seems like neglect for a business, especially coming from a manager
Review from HR Dept
I have already said what I think should happen at this cafe. There has been multiple times my manager has been called out for her behavior and how she treated other employees and nothing was done about this.
Management needs to completely revitalize and fix itself and every location as they are all mentally toxic and physicaly exhaustive to every employee, especially when locations have everything breaking/leaking/out of order (health violations) and wont be fixed/gets ignored for MONTHS.
The job is great i love it. New managers are the problem, people who dont get anything done are the problem
The right compesation and guidance. We get no tips, dont get paid correctly, did not get trained and are expected to run a store.. when one employee asked for tips he said "i give you $1"- not an hour just as "tips" the MANAGER is still making 10/hr despite her new position and responsibilities.
Pay me correctly and staff a minimum of two people during rush hour that would be great. Customers constantly yell at us for being slow but it's one person during a lunch rush because everyone quits when they get their first incorrect check
The owners need a crash course on management and how to treat employees. They do not promote the fun friendly work environment that tropical smoothie cafe promotes
Professionalism is a big thing that needs to be worked on
Caring about your people and not taking away from their families.
New management and better treatment
Review from Sales Dept
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