Diverse background of team members
We need to care more about customers and less about profits
Leaders need to understand that not everything can and need to be done. Legal team executive is very toxic
Rebuild company culture to not orbit the egos of a handful of mediocre white dudes. Less palace intrigue.
Executive leadership doesn't seem to require that their reports get true and valid information from managers and employees below them
Customers are plagued by billing errors and also broken promises from sales staff.