34
eNPS Score
Q&A With Frost Bank Employees
At Frost, we believe in making people's lives better — a goal that starts with our employees. That's why we work to ensure every career at Frost is a fulfilling one, with competitive compensation, generous benefits and a healthy work-life balance. It's earned us a spot on Forbes Magazine's Best Employers List. If you would like to work with talented, like-minded people who believe in doing what's right, we encourage you to apply within.
How employees describe working at Frost Bank
Customer service has gone from excellent to poor. No sense of concern for customer needs. Extremely hard to get anyone in Frost Management to seem to give a damn about customers or loyalty to customers.
Eliminate double standards and how you treat people based on biases.
Frost Bank is awesome and wonderful!
Interactive Questions with Hypothetical scenarios to test logical and analytical thinking.
Best culture at any Bank I've worked for... Overall great work life balance.
What it's like to work at Frost Bank
- Les employés de Frost Bank travaillent généralement 8.4 heures par jour
- Les employés de chez Frost Bank signalent que le rythme de travail est confortablement rapide
- 82% des employés de chez Frost Bank sont impatients d’interagir avec leur équipe tous les jours
- Les employés de Frost Bank prennent le plus souvent 10-15 congés payés et de congés de maladie chaque année
- 50% des employés chez Frost Bank déclarent qu’ils sont satisfaits de leur équilibre travail-vie personnelle
- Les employés de Frost Bank reçoivent généralement des commentaires précieux sur la façon de s’améliorer au travail une fois par an
- 87% of Frost Bank employees call their work environment positif
Q&A With Frost Bank Employees
IDX: 0 TOT: 35
How's the work pace at Frost Bank?
Depends on your location. Some are busy and you can stay busy most of the day. Other locations are very slow and you stay bored most the day.
It can be slow and boring.
What's the company culture like at Frost Bank?
They say they are family but after 6 months, you feel the true culture of being controlled every minute while you are at work.
culture states they want to be a customer service co 1st and a bank 2nd
What's the office vibe like at Frost Bank?
The group gets along great. The management plays your branch off of others to keep branches against each other.
at our branch we all get along and its great
How's the leadership on the Finance team at Frost Bank?
Meilleure réponse des employés
Management rules with threats and belittling employees. there is no loyalty or appreciation for what you do.
What are your coworkers at Frost Bank like?
Some are great people that care about each other and the customers.
How's the feedback proccess at Frost Bank?
The customer can send in a feedback card
What's the best part of your job at Frost Bank?
My schedule 7a to 4p and only one Saturday every 4 to 6 weeks
What are the team outings like at Frost Bank?
No team outings. We had previously had a scheduled outing but it was not planned this year.
What kind of people succeed at Frost Bank?
People that can put up a front to everyone.
How much and how often do raises happen at Frost Bank?
Only raise at year reviews, largest raise 2.5%-3%.
How do you feel about going to work at Frost Bank everyday?
Bored and hate having to deal with management.
What's one thing you wish you'd known before joining Frost Bank?
They only work for their external customer not the internal customer.
How's the morale at Frost Bank?
Not great, turnover is very high. Management uses write ups and threats to move you to a different location or your schedule instead of respect or positive feedback to push employees to do what they want.
What unique perks and benefits does Frost Bank provide?
Some main buildings have workout area but that is only at main buildings not the individual branches.
What's the office layout like at Frost Bank?
Each person has their own "area" but we are not allowed to have personal items visible.
How much diversity is there among employees at Frost Bank?
There was much diversity. New management though has only been hiring people in early 20s for about the last 9 to 12 months.
What's the interview process like at Frost Bank?
speak to HR, the a manager, then regional manager
What part of Frost Bank's business is growing fastest? What part is having difficulties?
loans
If you could make changes, how would you improve the culture at Frost Bank?
Make managers actual managers, who appreciate hard work and loyalty, not someone being fake to their face.
What do people at Frost Bank think about the CEO? What do they do well and what can they improve?
We don't think much of him. he did a survey of employees and has not changed anything with the results. The CEO goes around at Christmas time to meet all employees, but he just says hi and keeps going.
How's the work life balance at Frost Bank?
frost would like you to make sure you work 1st and deal with personal issues on personal time.. another employee had a doctors note to be out after a surgery and they asked if she could just sit and do light duty instead because they needed everyone at work! wow!
Does Frost Bank have any remote positions?
no
How's the vacation policy at Frost Bank?
employees with seniority pick days and weeks off 1st and that rolls down. Only 2 people are allowed off the same day or week from the same region! During thanksgiving and Christmas time, any employee can only request a max of 2 days off.
What are some of the best things about your team at Frost Bank?
the team at the location I work at work well together - we try to do a great job so that management doesn't have a reason to come around.
What is most positive about the culture and environment at Frost Bank?
Meilleure réponse des employés
The company has high turnover right now due to management, so we do have to stay and work extra, but is not required daily.
Curious about what work's like at Frost Bank?
Anonymously Ask Frost Bank Employees Any Question
Should I work at Frost Bank?
58% of Frost Bank employees would encourage their friends to become coworkers, whereas 18% are neutral and 24% would not recommend working at Frost Bank to their friends.
| 58% | Promoters |
|---|---|
| 18% | Passive |
| 24% | Detractors |
