"LL Bean is a is a privately held, family-owned company that specializes in clothing and outdoor recreation equipment." Lire la suite
many order-taking staff are paid @ 13./hour, full-time work is not available, few benefits, random scheduling. As call center work goes, it's much better than most, but that's faint praise.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
esp. during Covid, little opportunity to interact.
Qu’est-ce qui vous rend le plus heureux au travail?
good exchanges with customers, variety (uncommon but welcome)
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
Hiring process was impersonal, clearly, hiring is not individual, just "hire lots of of adequate workers"
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Call center staff have more discretion than at most companies, most customers are polite, most staff are helpful.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
compensating low-wage workers, like call center and warehouse staff. Seasonal often really means year-round but with few benefits and low pay.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Call center workers fully participate in making profits for the company, but low pay, crappy hours and schedules, few benefits. Workers are expected to be super rah-rah about the company.
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