LensCrafters – I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

LensCrafters Compagnie réclamée

Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered Lire la suite

EMPLOYÉ PARTICIPANTS: 190

TOTAL NOTATIONS: 1486

PDG: Eric Anderson

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I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

Other Employee Reviews for LensCrafters

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

Assign more people in one shift to reduce workload.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

optical knowledge and store training needs improvement

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

poor interactions with manager. poorly lead. not resourced well.

Décrivez brièvement votre expérience globale dans votre entreprise.

Learned a lot but was not treated well.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Understand that this business is not just numbers

Évaluez votre entreprise

I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

Other Employee Reviews for LensCrafters

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