LensCrafters – I ordered a pair if frames, "Shiny Crystal" believing them to be "clear" frames. Who wouldn't? I immediately received an order confirmation stating the frames were "blue". Whithin 5 minutes of placing my order, i contacted Lenscrafters/Luxottica customer service to cancel the order. "Not allowed" !!

LensCrafters Compagnie réclamée

Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered Lire la suite

EMPLOYÉ PARTICIPANTS: 190

TOTAL NOTATIONS: 1486

PDG: Eric Anderson

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I ordered a pair if frames, "Shiny Crystal" believing them to be "clear" frames. Who wouldn't? I immediately received an order confirmation stating the frames were "blue". Whithin 5 minutes of placing my order, i contacted Lenscrafters/Luxottica customer service to cancel the order. "Not allowed" !!

Other Employee Reviews for LensCrafters

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

Assign more people in one shift to reduce workload.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

optical knowledge and store training needs improvement

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

poor interactions with manager. poorly lead. not resourced well.

Décrivez brièvement votre expérience globale dans votre entreprise.

Learned a lot but was not treated well.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Understand that this business is not just numbers

Évaluez votre entreprise

I ordered a pair if frames, "Shiny Crystal" believing them to be "clear" frames. Who wouldn't? I immediately received an order confirmation stating the frames were "blue". Whithin 5 minutes of placing my order, i contacted Lenscrafters/Luxottica customer service to cancel the order. "Not allowed" !!

Other Employee Reviews for LensCrafters

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