
Genuine care and transparency from leadership regarding difficult changes being made. That way no one is taken off guard and everyone feels like they matter.
Leadership can all be held to one standard and follow the same job expectations. If everyone is on the same page, the unity will flow through every team member.
Client Relations Servicing leadership is full of favoritism, secrets, and rash half thought out poor executions. It is because of the directors not caring about the individual advocates and letting some leaders they oversee not do their job well due to friendships, that retention is dismal.