Rocket Companies Leadership Employee Reviews
What do you like best about the leadership team?
The director in my team sucked. Every other leader i met from there was awesome!
Direct leaders care about the employees but sometimes are driven to make business decisions that alienate the relationships that have been fostered.
They are cool and really down to earth.
The leadership team pushes you to be all you can be
they're like family, always engaging and helpful
Willing to listen and to make quick moves (take the roast out of the oven).
They do a wonderful job with keeping us updated with progress in the company
Peers, great communication skills, proactive
Some care about themselves over the team members
I’ve work with 8 Direct Leaders within two years. My current leader is awesom
They invest in me as a person.
They always engage, empower, and educate us every chance they can. They help employees be their best selves. They offer amazing support to us as well.
Transparency and they want to see you win
Accessibility, transparency, Focus, Empathy, and Intelligence
Approachable, honest and very open!
They are always welling to help and if they see you are not getting something they are always there to help you. Also they don't just tell you when you are doing something wrong they always make sure you know how valued you are as an employee.
Review from Communications Dept
Attitude and support are king!
Review from Sales Dept
The most supportive group of folks ever!!!
Review from Sales Dept
They are approachable & open to feedback from team members. We see them often & they are involved in lower level company events that most senior leaders would not be.
Review from Operations Dept
Approachable, allows us to live the culture
What does the leadership team need to get better at?
Stop replacing experienced production leadership with ineffective, hyper-surveillance management to mask operational deficits. Seasoned veterans require autonomous execution, not toxic intimidation. Prioritize actual structural competence over metrics if you want to retain top talent.
Posted 14 days ago
Prioritize humane leadership. Stop allowing inexperienced management to drive seasoned professionals into operational ditches that break morale, retention, and employee health. Executive leadership must hold management accountable for the physical and psychological safety of the floor.
Posted 14 days ago
Treating people with dignity and respect
Being honest with it's employees. The day before layoffs started, our exec team held a company wide meeting telling us, with "metrics" how we are on course for hitting and exceeding all of our goals for the year and our company is in great shape..to turn around and then say we need to shed 2% of ops
Communication and people skills would be good
Providing compensation and structure for the existing sales force.
Everything. They are the opposite of the company values.
Emotional intelligence; communication; realization of the impact and ripple effect their words and decisions have on the team member/individual contributor level and ultimately culture/work ethics
So much needs to chwnge
Actually leading a team means actually leading a team. Leadership is a joke, and manipulative. Scare tactics and micromanagement at it's finest.
Being human, realistic, and embracing talent-based resources.
I worked at United Wholesale and took the bonus they paid me to move to Quicken Loans/Rocket (I think they needed a name change to bury some of their skeletons!) What a HORRIBLE DECISION! This is a rat race, no family feel, no culture, no integrity, and we rip off borrowers and they proud of it.
Review from Customer Support Dept
advocating for fair pay for team members
Review from Engineering Dept
Fake obnoxious inexperienced. Not self aware.
Review from Customer Support Dept
Communication, fair evaluations, equal opportunities for growth, more qualified employees
Review from Operations Dept
The leadership team needs to trust its early engineers more, instead of shutting them out of decisions on technical direction and micromanaging them.
Review from Customer Support Dept
Be honest and really understand the impact of your decisions.
Communication with the teams. We need more sincerity.
Review from Sales Dept
Transparency, being honest and providing valuable feedback. I was told by a previous DVP that I was too smart and to be successful I had to dumb myself down.
Client Relations Servicing leadership is full of favoritism, secrets, and rash half thought out poor executions. It is because of the directors not caring about the individual advocates and letting some leaders they oversee not do their job well due to friendships, that retention is dismal.
Review from Communications Dept