Not great. I am given a hard time by Branch Administration when I request that I am only staffed in branches that I was hired for and not sent 20+ miles away. When I submit mileage vouchers that NY State deems I qualify for they try to deny them.
Customer care. Their Assistant Vice President takes advantage of seniors and is rude to customers. He told one women she was a real beach. The woman was a care giver to seniors who had a really bad day, but was still trying to make burial arrangements for her 94 year old and long-term customer!
Better pay and a better computer system
The bonding of the branch staff when you have good people. They way they look out for each other when this happens.
The team has been amazing with day one training and welcoming feeling across lower and higher staff.
