Trustco Bank Employee Reviews | Comparably
Trustco Bank offers personal and commercial banking services read more
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
242

Trustco Bank Employee Reviews

Out of 23 Trustco Bank employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Trustco Bank improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

Their involvement in improving overall performance, specially they care about their teams opinion!

Posted 20 days ago

What does the leadership team need to get better at?

Leadership Reviews

Train their employees better. The give a fast training and then set employees loose without much supervision. They also need to do what they agree to. You can't hire a person for 1 area and then routinely send them elsewhere

What is the best part about your compensation package?

Compensation Reviews

Better then Advents Health, Great Like UPS and better the government.

Posted 20 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

We are the lowest paid in the industry. If we do start making bonuses, they change the structure, so bonuses are unachievable again.

Better pay and a better computer system

Employees are not paid what they should be. The average bank teller in the area makes at least $2 more an hour anywhere else.

What are some of the best things about your team?

Team Reviews

Mentally that we are one and all help each other.

Posted 20 days ago

My team is fantastic. They are knowledgable, outgoing, seasoned and well trained. We support each other and build each other up. We believe in customer service too. They deserve better

We all get along and work together to get through the day.

What do your coworkers need to improve and how could you work together better?

Team Reviews

The bank doesnt train anyone. And half the co workers have so ial anxiety and dont know how to talk to customers

What is most positive about the culture and environment at your company?

Environment Reviews

Teamwork, Kindness, Accountability, Honesty, Communication,

Posted 20 days ago

The bonding of the branch staff when you have good people. They way they look out for each other when this happens.

Most positive is when we get paid.

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Trustco Bank yet.
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What did you like most about the interview process?

Interviews Reviews

Direct of what their looking for with true expectations.

Posted 20 days ago

How easy it was. In fact it was too easy. They are desparate at times. They hire unqualified people a lot just to put bodies in branches, so they don't have to pay much.

The interviewer was great. Extremely friendly

It was only 1 interview. I honestly wish it had been more so I could see if I would fit in with the branch staff not just HR

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Trustco Bank yet.
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What makes you most happy at work?

Outlook Reviews

Goals, People, Team and customers!

Posted 20 days ago

Working with the few coworkers I've come to truly be friends with, and also leaving to go home

What's going wrong and how can it be improved?

Outlook Reviews

The CEO only cares about his own bank account and earnings not the rest of the company.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Trustco Bank yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Trustco Bank yet.
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Review Sentiment at Trustco Bank

67
67%
33
33%
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