Trustco Bank Employee Reviews
Out of 23 Trustco Bank employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Trustco Bank improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Their involvement in improving overall performance, specially they care about their teams opinion!
Posted 20 days ago
What does the leadership team need to get better at?
Train their employees better. The give a fast training and then set employees loose without much supervision. They also need to do what they agree to. You can't hire a person for 1 area and then routinely send them elsewhere
What is the best part about your compensation package?
Better then Advents Health, Great Like UPS and better the government.
Posted 20 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
We are the lowest paid in the industry. If we do start making bonuses, they change the structure, so bonuses are unachievable again.
Better pay and a better computer system
Employees are not paid what they should be. The average bank teller in the area makes at least $2 more an hour anywhere else.
What are some of the best things about your team?
Mentally that we are one and all help each other.
Posted 20 days ago
My team is fantastic. They are knowledgable, outgoing, seasoned and well trained. We support each other and build each other up. We believe in customer service too. They deserve better
We all get along and work together to get through the day.
What do your coworkers need to improve and how could you work together better?
The bank doesnt train anyone. And half the co workers have so ial anxiety and dont know how to talk to customers
What is most positive about the culture and environment at your company?
Teamwork, Kindness, Accountability, Honesty, Communication,
Posted 20 days ago
The bonding of the branch staff when you have good people. They way they look out for each other when this happens.
Most positive is when we get paid.
What needs to change to make the company culture better?
There aren't any Environment reviews of Trustco Bank yet.
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What did you like most about the interview process?
Direct of what their looking for with true expectations.
Posted 20 days ago
How easy it was. In fact it was too easy. They are desparate at times. They hire unqualified people a lot just to put bodies in branches, so they don't have to pay much.
The interviewer was great. Extremely friendly
It was only 1 interview. I honestly wish it had been more so I could see if I would fit in with the branch staff not just HR
What would you improve about your company's interview process?
There aren't any Interviews reviews of Trustco Bank yet.
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What makes you most happy at work?
Goals, People, Team and customers!
Posted 20 days ago
Working with the few coworkers I've come to truly be friends with, and also leaving to go home
What's going wrong and how can it be improved?
The CEO only cares about his own bank account and earnings not the rest of the company.
What do you like best about your company?
There aren't any Outlook reviews of Trustco Bank yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Trustco Bank yet.
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